Principal Engineer

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

As a Principal Engineer at Civica, you will significantly influence business and technology decisions across multiple vertical teams. You will set the standards for engineering excellence and have the ability to use your comprehensive knowledge to solve technical challenges across multiple domains. As members of Civica's Engineering Senior Leadership Team, you will work alongside the Directors of Engineering to define engineering strategy, drive innovation, and align engineering teams' priorities with business objectives.

Key responsibilities

• Heavily influence the technical direction for Civica's Local Government and Education product portfolio.
• Demonstrate strong hands-on expertise while primarily guiding, reviewing, and enabling teams to write high-quality, well-documented code that solves complex problems at scale.
• Recognised as a role model, promoting coding best practices, inspiring engineers in their organisation to deliver the product vision, making the right trade-offs with a bias for action.
• Play a central role in technical and organisational contributions.
• Act as an escalation point for highly complex technical issues, provide guidance and assist in implementing resolutions.
• Guide conversations to remove blockers and encourage collaboration across teams.
• Research and recommend new technologies, tools, methodologies that can add value to Civica's Engineering teams and product portfolio.
• Lead and contribute to technical discussions to drive better outcomes.
• Build strategic relationships with internal stakeholders (Engineers, Product Managers, UX, and operations) to deliver on Civica's goals.
• Support the hiring efforts of Civica's Engineering group.
• Participate as either a technical interviewer or part of the team's interview panel.
• Extensive expertise in building software using .NET, cloud-native architectures, and deploying on Azure.
• Proficiency in DevOps, Infrastructure as Code (IaC), observability, and performance tuning.
• Strong security mindset, understanding of best practices for secure coding, authentication, and data protection.
• Experience in leading technical transformations and migrating legacy applications to modern architectures.
• Demonstrated ability to influence senior stakeholders and drive engineering roadmaps.
• Strong communication, decision-making, and conflict-resolution skills.

Desired competencies

• Experience in transforming teams.
• Experience in establishing technical governance frameworks and defining engineering KPIs.
• Exposure to compliance, risk management, and regulatory requirements in software development.
• Proven track record of building and leading high-performing engineering teams.

Benefits

Why You'll Love Working with Us

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
• Flexible Work: We have the technology and tools to support you working in our hybrid environment.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: IT Services and IT Consulting