DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you will love this opportunity as Commercial Manager at CivicaThis is an opportunity to support commercial activity across Civica’s software portfolio, helping the business secure sustainable and profitable outcomes. You will work across contracts, bids and customer relationships, partnering with sales, delivery and commercial colleagues to manage risk, strengthen governance and support growth.Support Commercial Business Partners with bids and tenders, including commercial reviews, risk assessments and contract negotiations for complex, strategic and high-value accounts.Help ensure contracts comply with internal policies, legal requirements and applicable public sector regulations.Identify and manage commercial risks, escalating issues when necessary to protect Civica’s commercial position.Produce reporting on commercial activities, risks and issues to support informed decision-making.Follow commercial processes that enable effective contract tracking and order booking.Contribute to the continuous improvement of commercial processes and controls, including the adoption of new tools.RequirementsProven experience in a commercial contract's rolewith a good understanding of contract law, pricing models and commercial risk.Experience working with government frameworks, ideally in software, technology or public sector environments.Financial literacy, with the ability to interpret payment profiles, margins and costs.Also, a knowledge of SaaS or software licensing models and experience using CLM systems or Salesforce would be advantageous, but not necessary. We'd love to have a chat and see if you could be a great fit.If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. BenefitsTime Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering.Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long-term illness. Life Assurance - 4x salary tax-free lump sum. Critical Illness Cover - 25,000 lump sum (extendable to dependents).Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee-led communities. Bounty Bonus - Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. Job SummaryID: ECB0532183Department:Type: full time
MANAGER, CHIEF COMMERCIAL OFFICER employer: Civica
Civica is an exceptional employer that champions the use of technology to enhance public services, making a meaningful impact on communities worldwide. With a strong focus on employee well-being, we offer generous benefits including 25 days of annual leave, private medical insurance, and opportunities for career growth in a supportive and inclusive work culture. Join us in our mission to improve outcomes for citizens while enjoying a fulfilling work-life balance in a dynamic hybrid environment.
