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- Tasks: Design and implement scalable cloud solutions while driving automation and best practices.
- Company: Join Civica, a leader in GovTech, making a difference for over 100 million citizens worldwide.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a supportive work-life balance.
- Why this job: Be at the forefront of SaaS transformation and impact critical public services.
- Qualifications: Experience in SRE or DevOps, with strong coding skills and cloud expertise.
- Other info: Inclusive workplace with opportunities for career growth and community involvement.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Weâre Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, weâre at a pivotal point on our journey to realise that aspiration.
As our Senior Site Reliability Engineer, you will be at the heart of Civica's SaaS transformation; owning the reliability, performance and security of the cloud platform that powers our education, health & care, and government products. You will work together with principal engineers, developers, and product teams to make roadmaps reality, driving automation and best practices through the process.
What you will be doing:
- Designing and implementing for scale & resilience: Architect, implement and continuously improve our existing Data Center and Cloud environments on AWS, Azure, and VMware, ensuring they meet our SLAs and adapt dynamically to demand working alongside the Platform teams providing PaaS/IaaS.
- Driving automation: Build and evolve infrastructure as code (Terraform, etc.) and CI/CD pipelines (GitHub Actions, etc.) to ship new features safely and at speed.
- Defining and measuring reliability: Partner with teams to set up meaningful SLIs/SLOs, implement realâtime observability (Datadog, Prometheus, Grafana, ...) and proactively identify risks before it impacts our users.
- Leading incident response: Own the onâcall rota, coach teams through blameless postâmortems, and embed a culture of continuous improvement so outages become learning opportunities.
- Mentoring & evangelism: Share your deep expertise by pairing with engineers, running brownâbag sessions on reliability best practices, and helping raise the bar across our global engineering organisation.
- Securing our stack: Collaborate with our Security team and include security controls into CI/CD, runtime environments and disasterârecovery plans; so, our customers and citizens are always protected.
Requirements:
- Demonstrable experience in a production SRE, DevOps or infrastructure role, ideally within a SaaS or largeâscale web environment.
- Expert in at least one public cloud (AWS, Azure, or GCP) and comfortable designing hybrid migrations from onâprem to cloud.
- Strong coding/scripting and troubleshooting skills (on either of Go, .NET, Java, Python, etc.) and a passion for building reusable tested libraries and tooling.
- Proven track record with IaC tools (Terraform, CloudFormation, or similar) and container orchestration (Kubernetes, ECS, AKS, OpenShift).
- Proven track record with virtual machine orchestration / provisioning and resiliency strategies (Kubevirt, packer, ansible).
- Deep understanding of monitoring, logging, and tracing frameworks (Prometheus/Grafana, ELK/Opensearch, Jaeger, etc.).
- Excellent communicator who thrives in crossâfunctional teams, with passion for translating complex technical issues into clear, actionable plans.
Benefits:
- 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
- Days of Difference - Up to 3 extra days off for volunteering.
- Pension Contributions - 5% employer match to support your future.
- Income Protection - Up to 75% salary cover for longâterm illness.
- Life Assurance - 4x salary taxâfree lump sum.
- Critical Illness Cover - ÂŁ25,000 lump sum (extendable to dependents).
- Private Medical Insurance - Fast access to private healthcare.
- Health Cash Plan - Claim back physio, therapies & more.
- Dental Insurance - Cover for routine & emergency care.
- Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles.
- Affinity Groups - Join employeeâled communities.
- Bounty Bonus - Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Senior Site Reliability Engineer in London employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Senior Site Reliability Engineer in London
âšTip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
âšTip Number 2
Prepare for interviews by practising common SRE scenarios. Brush up on your technical skills and be ready to discuss your past experiences. Mock interviews with friends or using online platforms can really help boost your confidence.
âšTip Number 3
Showcase your passion for reliability engineering! Share your projects, contributions to open-source, or any relevant blogs you've written. This not only highlights your expertise but also shows your enthusiasm for the field.
âšTip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior Site Reliability Engineer in London
Some tips for your application đ«Ą
Tailor Your CV: Make sure your CV speaks directly to the Senior Site Reliability Engineer role. Highlight your experience with cloud platforms, automation, and incident response. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for SRE and how you can contribute to our mission at Civica. We love seeing candidates who can connect their experiences to our goals.
Showcase Your Technical Skills: Donât hold back on showcasing your technical prowess! Mention specific tools and technologies you've worked with, like Terraform or Kubernetes. Weâre keen to know how youâve used these in real-world scenarios.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donât miss out on any updates. Plus, itâs super easy!
How to prepare for a job interview at Civica
âšKnow Your Tech Inside Out
As a Senior Site Reliability Engineer, you'll need to demonstrate your expertise in cloud platforms like AWS or Azure. Brush up on your knowledge of infrastructure as code tools like Terraform and CI/CD pipelines. Be ready to discuss specific projects where you've implemented these technologies.
âšShowcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in previous roles. Think about incidents you've managed, how you led post-mortems, and what you learned from them. This will show your ability to lead incident response and foster a culture of continuous improvement.
âšCommunicate Clearly and Effectively
Civica values excellent communication, especially in cross-functional teams. Practice explaining technical concepts in simple terms. You might be asked to translate complex issues into actionable plans, so being clear and concise is key.
âšDemonstrate Your Passion for Mentoring
Since mentoring is part of the role, think of ways you've shared your knowledge with others. Whether it's running training sessions or pairing with junior engineers, be prepared to discuss how you've helped raise the bar in your previous teams.
