Civica Engagement Solutions in the UK is seeking an Account Executive to support customers of our SaaS offerings, lead implementation and training, and act as a trusted contact for a portfolio of clients. You will collaborate with product and sales teams to gather feedback, drive adoption, and contribute to service improvements.
The role is hybrid (Southbank office/Home) and supports a mix of customer-facing activities, onboarding new clients, and ongoing success initiatives.
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Hybrid SaaS Customer Success & Implementation Analyst in London employer: Civica
Civica is an exceptional employer that champions the use of technology to enhance public services, making a meaningful impact on communities worldwide. With a strong focus on employee well-being, we offer generous benefits including 25 days of annual leave, private medical insurance, and opportunities for career growth in a supportive and inclusive work culture. Join us in our mission to improve outcomes for citizens while enjoying a fulfilling work-life balance in a dynamic hybrid environment.
