Civica is seeking a Senior Support Director to lead our UK and India Customer Support organisation. Reporting to the Chief Customer Officer, you will shape a future-ready support function, modernising operations and building scalable processes.
You will drive AI-enabled automation, improve customer outcomes, and partner with Product, Engineering and Go-To-Market teams to deliver measurable transformation across Civica's GovTech platform.
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Global Support Director UK & India AI-Driven Transformation in London employer: Civica
Civica is an exceptional employer that champions the use of technology to enhance public services, making a meaningful impact on communities worldwide. With a strong focus on employee well-being, we offer generous benefits including 25 days of annual leave, private medical insurance, and opportunities for career growth in a supportive and inclusive work culture. Join us in our mission to improve outcomes for citizens while enjoying a fulfilling work-life balance in a dynamic hybrid environment.
