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For Companies At a Glance
- Tasks: Lead the vision and strategy for our cloud-based platforms, bridging business and tech.
- Company: Civica, a GovTech champion creating software for essential public services worldwide.
- Benefits: 25 days annual leave, private medical insurance, and a supportive work-life balance.
- Why this job: Make a real impact on public services and improve outcomes for millions of citizens.
- Qualifications: Strong product management experience in cloud or platform domains is essential.
- Other info: Join a diverse team committed to innovation and inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Civica
We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government to education, health and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Product Manager at Civica
As a Platform Product Manager within the Civica Platform team, you will bridge the gap between business strategy and technical execution. You are the architect of the "Why" and "When," defining the vision and roadmap for our cloud‑based platforms. Reporting to the Director of Platform, you will operate at the heart of a high‑impact group, collaborating with our Principal Platform Engineer (the technical North Star) and Platform Engineering Managers (the delivery leaders) to provide a seamless experience for our internal developer community.
What you will do to be successful in this role as Product Manager
Key responsibilities
- Vision & Strategy: Establish the long‑term roadmap for Civica's platform services, ensuring alignment with global organisational goals.
- Roadmap & Prioritisation: Lead the global prioritization of features, balancing "gold standard" global consistency with specific local requirements.
- Backlog Management: Own the product backlog; translate complex technical needs into actionable user stories for engineering teams.
- Stakeholder Liaison: Act as the primary interface between platform engineering and internal business units to gather feedback and drive adoption.
- Success Metrics: Define and monitor KPIs for platform performance, reliability, and internal developer NPS.
Requirements
- Strong product management experience, working in a modern software or product‑led organisation.
- Proven track record in Product or Technical Program Management within infrastructure, cloud, or platform domains.
- Deep understanding of Cloud (Azure/AWS), DevOps cultures, and the principles of Developer Experience (DevEx).
- Mastery of backlog management and Agile methodologies.
- Comfortable with ambiguity and able to communicate complex technical concepts to non‑technical stakeholders.
Beneficial Experience
- Experience managing Cloud Native migrations.
- Exposure to large‑scale PaaS initiatives.
- Experience working in a global, multi‑timezone environment.
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction.
Here's what you can expect:
- Benefits
- Time Off & Work-Life Balance: 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – up to 3 extra days off for volunteering.
- Financial Well‑being & Security: Pension Contributions – 5% employer match to support your future. Income Protection – up to 75% salary cover for long‑term illness. Life Assurance – 4× salary tax‑free lump sum. Critical Illness Cover – £25,000 lump sum (extendable to dependents).
- Health & Perks: Private Medical Insurance – fast access to private healthcare. Health Cash Plan – claim back physio, therapies & more. Dental Insurance – cover for routine & emergency care. Affinity Groups – join employee‑led communities. Bounty Bonus – refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
EEO Statement
We are an equal‑opportunity employer supporting a diverse workforce and inclusive culture. All qualified applicants will be considered without regard to race, color, national origin, religion, gender, sexual orientation, age or disability.
Product Manager - Platform (PaaS) in Leeds employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Platform (PaaS) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Civica. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Civica's mission and values. Show us how your experience aligns with our goals, especially in delivering critical services to citizens.
✨Tip Number 3
Practice your storytelling skills. Be ready to share specific examples of how you've tackled challenges in product management, particularly in cloud or platform environments.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you note can leave a lasting impression and show us you're genuinely interested in joining the Civica team.
We think you need these skills to ace Product Manager - Platform (PaaS) in Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role and our mission at Civica. Share why you’re excited about being a Product Manager and how you can contribute to improving public services through technology.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in product management, especially in cloud or platform domains. We want to see how your skills align with our needs!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your past experiences and achievements. We appreciate brevity but also want to understand the impact of your work.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Civica
✨Know Your Product Inside Out
Before the interview, dive deep into Civica's platform services and understand their vision. Familiarise yourself with their cloud-based solutions and how they serve public bodies. This will help you articulate how your experience aligns with their goals.
✨Master the Art of Backlog Management
Be prepared to discuss your approach to backlog management and how you've translated complex technical needs into actionable user stories. Share specific examples from your past roles that demonstrate your ability to prioritise features effectively.
✨Communicate Like a Pro
Since you'll be liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Think of scenarios where you've successfully bridged the gap between different teams and how that led to successful outcomes.
✨Show Your Passion for Public Services
Civica is all about improving outcomes for citizens. During the interview, express your enthusiasm for using technology to enhance public services. Share any relevant experiences or projects that highlight your commitment to making a difference in this sector.
