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- Tasks: Lead software implementations and empower clients with tailored solutions for better outcomes.
- Company: Civica, a GovTech champion improving public services globally.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Why this job: Combine tech skills with meaningful problem-solving to enhance education services.
- Qualifications: Technical expertise and strong communication skills are essential.
- Other info: Join a dynamic team focused on innovation and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we are at a pivotal point on our journey to realise that aspiration.
As an Implementation Consultant at Civica, you’ll help schools and education providers harness technology that makes everyday operations smoother and more efficient. Your work directly impacts how institutions serve students and communities, ensuring our software delivers real value where it matters most. This is an exciting opportunity to combine your technical expertise with meaningful, people-centered problem solving at the heart of Civica’s mission to improve public services.
What you will do to be successful in this role:
- Lead successful software implementations — guide clients through configuration, data migration, and go-live to ensure smooth, efficient deployments that deliver measurable value.
- Act as a trusted advisor — understand each client’s unique needs and tailor Civica’s education solutions to drive better operational and learner outcomes.
- Deliver expert training and consultancy — empower users with the knowledge and confidence to get the most from our products.
- Collaborate cross-functionally — work closely with product, development, and support teams to resolve issues, share insights, and continuously improve delivery.
- Champion quality and best practice — ensure solutions meet high standards for accuracy, reliability, and usability while maintaining consistent project documentation.
- Drive customer success — build strong relationships that promote adoption, satisfaction, and long-term partnership.
- Contribute to continuous improvement — identify opportunities to enhance our implementation approach, product functionality, and client experience.
- Support innovation and growth — feed real-world insights back to Civica’s teams to shape future software enhancements and ensure we stay ahead of client needs.
Implementation Consultant/ Field Service Engineer in Glasgow employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant/ Field Service Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Civica. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in software implementation or field service. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how your experience aligns with Civica’s mission to improve public services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Civica team.
We think you need these skills to ace Implementation Consultant/ Field Service Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Consultant/Field Service Engineer. Highlight your relevant experience and skills that align with our mission at Civica, especially in software implementation and client relations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving public services and how your background makes you a perfect fit for our team. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to think on their feet and provide solutions that make a real difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the exciting opportunities we have at Civica!
How to prepare for a job interview at Civica
✨Know the Company Inside Out
Before your interview, take some time to research Civica and its mission. Understand their software solutions and how they impact public services. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Technical Skills
As an Implementation Consultant, you'll need to demonstrate your technical expertise. Be prepared to discuss specific software implementations you've led in the past. Use examples that highlight your problem-solving skills and how you’ve tailored solutions to meet client needs.
✨Emphasise Your People Skills
This role is all about building relationships. Be ready to share experiences where you've acted as a trusted advisor or delivered training. Highlight your ability to communicate complex information clearly and how you empower users to maximise their use of technology.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Civica’s future projects, team dynamics, or how they measure success in client relationships. This shows you're engaged and serious about contributing to their mission.
