Engineering Manager / Scrum Manager, Home Based

DescriptionCivica builds software that runs essential public services. Our systems support local government, the NHS, housing associations, and financial institutions: services that millions of people depend on every day. When our software works well, caseworkers make better decisions, clinicians access the right information, and councils deliver services that communities rely on. We're a company with deep roots in the public sector, working on problems that matter, and we're investing seriously in how we build software to make sure we can keep doing that for the next decade. Why we feel you'll like the role of Senior Engineering ManagerYou'll lead a domain of 6–10 teams (roughly 60–90 engineers), manage the Engineering Managers who run those teams day to day, and report to the Director of Engineering. It's a manager-of-managers role, working alongside Product and commercial leadership as a peer, not just a bigger single team and not a purely internal-facing management job. It's a step up from an Engineering Manager role, not a bigger version of one. You'll spend less time in any one team's backlog and more time on the conditions that let several teams deliver well at once: resourcing, coaching, architectural alignment, and representing engineering credibly outside engineering. The domain has real history and real constraints, not a green field: a mix of established and modernising systems, some legacy platforms alongside newer stacks, and teams at different levels of technical and operational maturity. You'll make decisions based on data, and help build a culture of measurement and continuous improvement. Teams & peopleCoaching and developing the Engineering Managers (and senior/lead engineers) who report to you: their technical judgement, their people leadership, their career growth. Holding a consistent, visible bar for what a high-performing team looks like across your domain, and addressing sustained under-performance directly rather than leaving it to individual EMs. Building a hiring and retention engine for the domain: enabling your EMs to hire well, and finding growth and mobility paths for strong engineers. Partnering with Product and commercial stakeholders to define shared metrics, challenge scope and trade-offs, and keep teams aligned to a durable mission rather than reactive requests. Protecting space for quality against deadline pressure, and coaching your EMs to do the same with their teams. Building credible cases for structural or technical investment (replatforming, team re-formation, headcount) grounded in business need. Leadership Representing your domain to peers, Product, commercial stakeholders, and senior leadership, and representing the wider engineering organisation's priorities back into your domain. Operating as a genuine partner to senior stakeholders outside engineering, not just an escalation point they go through. RequirementsA track record of managing managers: you've led other Engineering Managers or equivalent senior technical leads, not just individual engineers, across a multi-team domain of comparable scale. Evidence-based leadership: you use delivery and quality data to make decisions and build buy-in, including constructive challenge upward when the evidence supports it. Genuine partnership with Product and commercial stakeholders: you can speak fluently about business and user outcomes, not just engineering output, and operate credibly as a peer to non-engineering senior stakeholders. Nice to haveExperience in public sector, health, housing, or regulated environments. Familiarity with AI-assisted engineering practices and how they change what "good" looks like for a team. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – 25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance – Fast access to private healthcare. Health Cash Plan – Claim back physio, therapies & more. Dental Insurance – Cover for routine & emergency care. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. Job SummaryID: D34D0E737DDepartment: Technology