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- Tasks: Lead software projects for local government, ensuring timely and quality delivery.
- Company: Civica, a GovTech champion improving public services globally.
- Benefits: 25 days annual leave, private medical insurance, and pension contributions.
- Why this job: Make a real difference in communities while growing your career.
- Qualifications: Project management experience, strong communication skills, and PRINCE2 qualification.
- Other info: Inclusive workplace with opportunities for mentorship and personal development.
The predicted salary is between 28800 - 48000 £ per year.
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.
As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.
Key Responsibilities
- Deliver software and/or infrastructure projects on time, within budget, and to Civica's Project Management methodology.
- Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
- Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
- Produce and maintain project plans in Microsoft Project, along with weekly status reports.
- Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
- Support customers in preparing for testing and training.
- Drive continuous improvement and champion governance policies (PPM) within Civica.
Requirements
- Experience as a Project Manager delivering software solutions.
- Local Government sector knowledge/experience is highly desirable.
- Strong communication skills, with the ability to present confidently and lead customer workshops.
- PRINCE2 Practitioner qualification.
- Strong commercial awareness and ability to manage expectations in an IT project environment.
- Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
- Full UK driving licence and ability to travel as required.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Project Manager - Local Government Services Delivery in Dudley employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - Local Government Services Delivery in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the local government sector and let them know you're on the lookout for project management roles. You never know who might have the inside scoop on opportunities at Civica or elsewhere.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Civica's software solutions and the local government landscape. Show us that you understand our mission and how you can contribute to delivering critical services for citizens.
✨Tip Number 3
Practice your communication skills! As a Project Manager, you'll need to present confidently and lead workshops. Get comfortable with articulating your ideas clearly and engagingly, so you can impress us during the interview.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the Civica team and making a difference in public services.
We think you need these skills to ace Project Manager - Local Government Services Delivery in Dudley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management, especially in the local government sector. We want to see how your skills align with what we do at Civica!
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your ability to present ideas clearly. Use examples from your past experiences where you’ve led workshops or communicated effectively with stakeholders.
Highlight Relevant Qualifications: If you have a PRINCE2 Practitioner qualification, make it stand out! We’re looking for candidates who can manage projects using established methodologies, so be sure to mention any relevant certifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Civica
✨Know Your Stuff
Make sure you understand Civica's software solutions and how they impact local government services. Brush up on your knowledge of the local government sector, as this will help you demonstrate your relevance to the role.
✨Showcase Your Project Management Skills
Prepare to discuss your experience with project management methodologies, especially PRINCE2. Be ready to share specific examples of projects you've managed, focusing on how you delivered them on time and within budget.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would lead workshops or manage customer expectations.
✨Be a Team Player
Civica values collaboration, so be prepared to talk about how you've supported and mentored junior colleagues in the past. Highlight any experiences where you've contributed to team success and continuous improvement.
