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- Tasks: Lead a dynamic sales team selling innovative case management SaaS solutions.
- Company: Civica, a GovTech champion improving public services globally.
- Benefits: 25 days annual leave, private medical insurance, and pension contributions.
- Why this job: Make a real difference in public services while growing your career.
- Qualifications: Experience in SaaS sales management and strong coaching skills.
- Other info: Inclusive workplace valuing diverse perspectives and supporting personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.
Civica's Case Management products help automate, manage, and report any case type. For 20 years, we've been building industry-specific solutions powered by the award-winning iCasework platform. Our industry and market-specific products enable the solution to be deployed rapidly so that your organisation can adhere to regulations, improve service levels and enhance the customer experience in a consistent and timely way.
Why you will love this opportunity as Sales Manager at Civica
As First Line Sales Manager, you'll lead a dynamic sales team focused on selling our icasework case management SaaS solutions into public & private sector organisations. You'll be responsible for coaching your team, driving performance, and building trusted relationships with decision-makers.
Responsibilities
- Lead, coach, and develop a team of sales professionals targeting public sector customers
- Drive pipeline generation and deal progression to exceed revenue targets
- Support your team in navigating complex sales cycles and procurement frameworks
- Collaborate with marketing and product teams to tailor messaging for the market
- Conduct regular 1:1s, pipeline reviews, and performance check-ins
- Stay informed on public sector policy, funding cycles, and digital transformation trends within your sector
Requirements
- Proven experience in SaaS sales management
- Strong coaching and mentoring skills with a passion for team development
- Data-driven mindset with experience using CRM tools (e.g., Salesforce, HubSpot)
- Excellent communication and stakeholder management skills
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
Benefits
- Time Off & Work-Life Balance
- 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
- Days of Difference - Up to 3 extra days off for volunteering.
- Financial Well-being & Security
- Pension Contributions - 5% employer match to support your future.
- Income Protection - Up to 75% salary cover for long-term illness.
- Life Assurance - 4x salary tax-free lump sum.
- Critical Illness Cover - £25,000 lump sum (extendable to dependents).
- Health & Perks
- Private Medical Insurance - Fast access to private healthcare.
- Health Cash Plan - Claim back physio, therapies & more.
- Dental Insurance - Cover for routine & emergency care.
- Affinity Groups - Join employee-led communities.
- Bounty Bonus - Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Sales Manager - Case Management SaaS in Bristol employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Case Management SaaS in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research Civica and understand their products, especially the iCasework platform. Be ready to discuss how your experience aligns with their mission and how you can contribute to their goals in the public sector.
✨Tip Number 3
Showcase your leadership skills! As a Sales Manager, you’ll need to demonstrate your ability to coach and develop a team. Share examples of how you’ve successfully led teams in the past and how you plan to drive performance at Civica.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Civica and being part of our mission to improve public services.
We think you need these skills to ace Sales Manager - Case Management SaaS in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Manager role. Highlight your SaaS sales management experience and any coaching or mentoring you've done, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about public services and how you can contribute to our mission. Share specific examples of how you've driven performance in previous roles.
Showcase Your Data-Driven Mindset: Since we value a data-driven approach, mention any CRM tools you've used and how you've leveraged data to make informed decisions. This will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Civica!
How to prepare for a job interview at Civica
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of Civica's iCasework platform and how it fits into the public sector landscape. Familiarise yourself with its features, benefits, and how it addresses the needs of public bodies. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
As a Sales Manager, you'll be leading a team, so be prepared to discuss your coaching and mentoring experiences. Think of specific examples where you've helped team members improve their performance or navigate complex sales cycles. This will highlight your leadership style and commitment to team development.
✨Understand the Public Sector Landscape
Stay updated on current public sector policies, funding cycles, and digital transformation trends. Being knowledgeable about these topics will not only impress your interviewers but also show that you can effectively guide your team in targeting the right customers and adapting to market changes.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific sales situations or challenges. Prepare by thinking through potential scenarios related to pipeline generation or stakeholder management. This will help you articulate your thought process and problem-solving skills during the interview.
