At a Glance
- Tasks: Join us as a Billing Support Administrator, handling invoicing and data entry.
- Company: Civica creates software for public services, impacting over 100 million citizens globally.
- Benefits: Enjoy remote work options and a supportive team environment.
- Why this job: This role offers growth in client support and a chance to make a difference.
- Qualifications: Attention to detail and a passion for customer service are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for development.
The predicted salary is between 28800 - 43200 Β£ per year.
About Us
Weβre Civica, and we create software that helps deliver critical services for citizens worldwide. Our solutions support local government, education, health, and care sectors, used by over 5,000 public bodies to serve more than 100 million citizens. Our goal is to be a GovTech leader everywhere we operate, supporting citizens and service providers daily. With 21 years of growth, we are now at a pivotal stage to realize this vision. This is a 12-month fixed-term contract, with remote work options.
We are seeking a customer-focused, detail-oriented Data Entry Administrator to join our Health Medical Billing Service Division. You will work alongside Account Managers, responsible for accurate data entry, invoice processing, and maintaining office records. Your role is vital in ensuring smooth financial and administrative operations, contributing to our organizational efficiency. If you have a keen eye for detail, thrive in fast-paced environments, manage data precisely, and are interested in client support career growth, this role offers excellent development opportunities within a supportive team.
Responsibilities include:
- Perform administrative duties such as invoicing, payment input, and filing promptly.
- Accurately input data into company software to keep records current.
- Validate and check invoices for discrepancies, ensuring policy compliance.
- Maintain office records and support general administrative tasks.
- Collaborate with your team to solve problems and adapt quickly to changing situations.
Billing Support Administrator employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Billing Support Administrator
β¨Tip Number 1
Familiarise yourself with the software and tools commonly used in billing and data entry. This could include accounting software or CRM systems. Showing that you have experience or knowledge in these areas can set you apart during the interview.
β¨Tip Number 2
Highlight your attention to detail in any discussions or interviews. You might want to prepare examples of how you've successfully managed data or resolved discrepancies in previous roles, as this is crucial for the Billing Support Administrator position.
β¨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've handled client inquiries or issues in the past. This role requires a strong focus on client support, so showcasing your ability to communicate effectively will be beneficial.
β¨Tip Number 4
Research Civica's values and mission to understand their focus on public service. Tailoring your conversation to align with their goals can show your genuine interest in the company and the role, making you a more appealing candidate.
We think you need these skills to ace Billing Support Administrator
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Billing Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved data entry, invoicing, or administrative tasks. Use specific examples to demonstrate your attention to detail and ability to work in fast-paced environments.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Civica and how you can contribute to their mission of supporting citizens and service providers.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Billing Support Administrator role.
How to prepare for a job interview at Civica
β¨Showcase Your Attention to Detail
As a Billing Support Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
β¨Demonstrate Customer-Focused Mindset
Civica values customer support highly. During the interview, share instances where you went above and beyond for a client or resolved a challenging situation, highlighting your commitment to excellent service.
β¨Familiarise Yourself with Invoicing Processes
Understanding invoicing and payment input is key for this role. Brush up on common invoicing practices and be ready to discuss how you would handle discrepancies or ensure compliance with policies.
β¨Emphasise Team Collaboration Skills
This position requires working closely with Account Managers and other team members. Prepare to talk about your experience in collaborative environments and how you adapt to changing situations to achieve team goals.