Senior Project Manager (IT)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.

As a Senior Project Manager within our Enterprise IT function, you will lead complex, high-value technology projects that underpin Civica’s global growth and digital transformation strategy. This is an opportunity to work at the heart of an ambitious cloud-first and infrastructure modernisation journey, delivering programmes across IT infrastructure, cloud migration, network transformation, ERP/CRM implementations, and software development. You will play a critical leadership role—driving end-to-end project delivery, shaping strategic outcomes, and ensuring operational and commercial value across the organisation.

Working closely with senior stakeholders and cross-functional teams, you will help digitise and future-proof Civica’s technology landscape in a fast-paced, evolving environment. This is a hybrid role with flexibility for remote working, but you would need to be prepared to visit Leeds/London a few times per month.

• You are a delivery leader. Someone who thrives on taking complex, multi-workstream IT initiatives and turning them into structured, successful outcomes.
• You’ll take ownership of major programmes—cloud migrations, infrastructure upgrades, ERP/CRM implementations, application development—and drive them from concept to completion.
• You’ll be the calm, credible voice in the room—able to translate technical complexity into business impact for senior stakeholders.
• Financial accountability sits comfortably with you. Managing £1M+ budgets, tracking benefits, ensuring commercial value—this is part of how you define successful delivery.
• You understand that projects are about people. You’ll lead cross-functional, globally distributed teams, building strong relationships across IT and business units.

• You’re an experienced IT Project Manager who has delivered complex digital transformation programmes end-to-end—ideally across cloud, infrastructure, networks, or enterprise applications.
• You combine structure with strategic thinking. You’re comfortable operating in fast-paced environments where priorities evolve—but you never lose control of delivery.
• You’re commercially aware, technically confident, and emotionally intelligent.
• You likely hold a formal PM qualification (PRINCE2 and/or Agile) and are comfortable using Microsoft Project and standard governance tooling.
• Experience with large budgets and global teams is important—and exposure to AI or innovative digital initiatives would be a real bonus.

• Formal project management certification (PRINCE2 and/or Agile).
• Proficiency in Microsoft Project and Microsoft Office tools.
• Experience supporting cloud migration and infrastructure modernisation programmes.
• Exposure to AI-enabled initiatives or digital innovation projects.
• Willingness to travel occasionally.

There is no such thing as the perfect candidate, so if you think you have what it takes but don’t necessarily meet every single point on the list above, please still get in touch. We’d love to have a chat and see if you could be a great fit.

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.