At a Glance
- Tasks: Build strategic partnerships with local authorities to enhance public services.
- Company: Civica, a leader in GovTech, supporting over 100 million citizens worldwide.
- Benefits: Generous leave, pension contributions, private healthcare, and volunteering days.
- Why this job: Make a real impact on communities while driving digital transformation in local government.
- Qualifications: Experience in local government and strong relationship-building skills required.
- Other info: Join a diverse team committed to innovation and inclusivity.
The predicted salary is between 43200 - 72000 £ per year.
About Us
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we are at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Regional Account Director at Civica
As a Regional Account Director, you’ll build strategic partnerships with local authorities and help them become modern, high-performing councils focused on serving citizens. You’ll act as a trusted advisor to senior leaders, using your insight and commercial judgement to understand local priorities and align them with Civica’s software and services. You’ll develop deep relationships with C-suite and senior stakeholders, supporting them through financial pressures, service challenges and digital transformation. Your work will shape solutions that deliver real public value across your region. You will also lead our growth approach for Local Government Reorganisation areas, ensuring Civica is well positioned to support councils through organisational change and future service models.
Key Responsibilities
- Build trusted, long-term relationships with senior Local Government leaders, acting as a strategic advisor who understands their financial, political and community priorities.
- Champion the customer’s voice within Civica, ensuring their goals shape delivery, roadmap discussions and early risk escalation.
- Lead Civica’s regional strategy, including growth planning and Local Government Reorganisation engagement, supporting councils through change, consolidation and shared-service opportunities.
- Develop strategic account plans that align council priorities with Civica’s portfolio, identifying cross-sell, suite adoption and transformation opportunities to drive long-term value.
- Bring credible market insight on policy, sector challenges and GovTech trends, representing Civica in regional networks and positioning us as a trusted partner.
Qualifications
- Deep understanding of Local Government, sector networks, policy landscape and GovTech trends, with strong market and competitor insight.
- Builds trusted, senior-level relationships and operates as a strategic, commercially minded partner with senior sales experience.
- Excellent commercial acumen, able to link complex customer challenges to value-led opportunities and shape high-impact deals.
- Skilled in identifying, developing and progressing new opportunities, influencing executive stakeholders and navigating complex sales cycles.
- Strategic thinker with strong problem-solving skills, curiosity and confidence operating in ambiguous or evolving environments.
Why You’ll Love Working with Us
As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
Time Off & Work-Life Balance
- 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
- Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
- Pension Contributions – 5% employer match to support your future.
- Income Protection – Up to 75% salary cover for long-term illness.
- Life Assurance – 4x salary tax-free lump sum.
- Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
- Private Medical Insurance – Fast access to private healthcare.
- Health Cash Plan – Claim back physio, therapies & more.
- Dental Insurance – Cover for routine & emergency care.
- Affinity Groups – Join employee-led communities.
- Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Regional Account Director - Local Government in London employer: Civica UK Ltd
Contact Detail:
Civica UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Director - Local Government in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the local government sector. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Research is key! Dive deep into the challenges and priorities of local councils in your area. The more you know, the better you can tailor your conversations and show how you can help them thrive with Civica’s solutions.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Regional Account Director. Highlight your strategic thinking and problem-solving skills, and be prepared to discuss how you can add value to local authorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Civica and making a difference in public services.
We think you need these skills to ace Regional Account Director - Local Government in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and what we’re all about at Civica. Dive into our mission and values, and think about how your experience aligns with our goals in local government.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your skills and experiences specifically relate to the Regional Account Director role. Highlight your strategic thinking and relationship-building abilities that match our needs.
Showcase Your Impact: When detailing your past roles, focus on the impact you’ve made. Use numbers and examples to illustrate how you’ve helped organisations grow or overcome challenges, especially in the public sector.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Civica UK Ltd
✨Know Your Local Government Landscape
Before the interview, dive deep into the local government landscape. Understand the key challenges and priorities that councils face today. This knowledge will help you demonstrate your insight and position yourself as a strategic advisor who truly understands their needs.
✨Build Relationships with Key Stakeholders
Prepare to discuss how you’ve built trusted relationships in previous roles. Think of specific examples where you’ve influenced senior leaders or navigated complex sales cycles. This will show Civica that you can effectively engage with C-suite executives and understand their financial and political priorities.
✨Align Your Experience with Civica’s Goals
Make sure to connect your past experiences with Civica’s mission and goals. Highlight how your skills in developing strategic account plans and driving transformation align with their aspirations to support councils through change and deliver public value.
✨Showcase Your Problem-Solving Skills
Be ready to discuss scenarios where you’ve tackled complex challenges. Civica values strategic thinkers, so share examples that showcase your curiosity and confidence in ambiguous situations. This will illustrate your ability to navigate evolving environments and provide high-impact solutions.