Contract | Civic Recruitment Limited | United Kingdom
Posted On 09/10/2026
Job Information
Community & Social
City Woolwich
Province City of London
Postal Code SE18
Job Description
6 Months Contract with a Local Authority
Job Purpose
As a Quality Improvement Officer , you will support Children's Services by leading on data quality assurance, performance reporting, financial administration, and business support activities. You will help ensure accurate information, effective monitoring, and continuous service improvement.
Key Duties/Accountabilities
- Lead on data quality assurance and data tracking activities.
- Collect, analyse and interpret data to support service improvement.
- Produce performance, management and statistical reports.
- Maintain and update service user records and databases.
- Support frontline staff and managers with administrative functions.
- Monitor case audits and quality assurance activities.
- Process financial transactions, invoices, purchase orders and payments.
- Assist with delegated budgets and financial monitoring.
- Produce financial reports and investigate discrepancies.
- Support subject access requests and information management processes.
- Undertake high-quality minute taking and meeting administration.
- Organise meetings, distribute papers and maintain diaries.
- Act as a key point of contact for enquiries from staff and stakeholders.
- Ensure compliance with data protection legislation and procedures.
- Work collaboratively with internal teams and external agencies.
Essential Experience Required
- Previous Business Support, Performance, Data Quality or Administrative experience.
- Experience producing reports and analysing data.
- Experience maintaining databases and electronic records.
- Experience processing financial information and invoices.
- Strong Microsoft Office and IT skills.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Experience handling confidential and sensitive information.
- Experience supporting managers and operational teams.
- Experience within Children's Services or Local Authority environments desirable.
Additional Information to Note
- Monday to Friday.
- Experience working with data, reporting and financial processes highly desirable.
- We work on bi-weekly payment schedule.
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Quality Improvement Officer in Woolwich employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
