At a Glance
- Tasks: Provide essential admin support and ensure smooth operations in a fast-paced environment.
- Company: Join Civic Recruitment Limited, a local authority focused on community service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Other info: 1-month contract with potential for future opportunities.
- Why this job: Make a difference in your community while honing your organisational and customer service skills.
- Qualifications: Experience in admin roles, strong customer service, and proficiency in Microsoft Excel and Google Workspace.
The predicted salary is between 30000 - 42000 £ per year.
1 Month Contract With A Local Authority
Job Purpose
To provide comprehensive administrative and business support services to ensure the efficient day-to-day running of the team/department. The role requires excellent customer service skills, strong organisational ability, and the capacity to manage multiple tasks in a fast-paced environment.
Key Responsibilities
- Provide a wide range of administrative support to the team, ensuring smooth business operations.
- Maintain accurate records, both manual and electronic, including confidential files.
- File, archive, and retrieve documents in line with organisational standards and procedures.
- Accurately record information using spreadsheets and internal systems.
- Support general office administration tasks as required.
- Act as a first point of contact for internal and external customers.
- Respond to routine enquiries from members of the public via face-to-face interaction, telephone, and email.
- Handle requests tactfully and sympathetically, maintaining professionalism at all times.
- Remain calm under pressure and manage competing priorities effectively.
- Provide basic financial administrative support, including processing invoices, monitoring budgets, and maintaining financial records.
- Assist with tracking expenditure and updating financial spreadsheets.
- Maintain and update spreadsheets and databases accurately.
- Collate statistical information and assist in preparing reports in line with agreed plans.
- Ensure data accuracy and compliance with confidentiality requirements.
- Provide project management support, including updating project plans and timelines.
- Conduct basic research to support ongoing initiatives.
- Organise meetings and coordinate communications with stakeholders.
- Support the setup of training sessions, including preparing rooms and materials.
- Ensure refreshment areas are stocked, clean, and presentable.
Requirements
- Experience working in a business support or administrative capacity.
- Strong customer service skills with experience interacting with both internal and external stakeholders.
- Experience maintaining accurate records, both manual and electronic.
- Competent in Microsoft Excel, Google Drive, and Google Workspace (Docs, Sheets, Gmail).
- Comfortable with financial administration tasks.
- Good organisational skills with attention to detail.
- Ability to work independently and as part of a team.
- Ability to remain calm under pressure and manage sensitive situations professionally.
- Experience supporting projects and updating project plans.
- Experience collating statistical data and preparing reports.
- Knowledge of data protection and confidentiality requirements.
Business Support Officer in Twickenham employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Located in the vibrant area of Twickenham, employees benefit from a dynamic environment where they can enhance their administrative skills while contributing to meaningful community projects. With opportunities for training and development, as well as a commitment to maintaining a healthy work-life balance, Civic Recruitment Limited stands out as a rewarding place to build a career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Twickenham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills, especially in customer service and organisation.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Business Support Officer in Twickenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administrative tasks and customer service, as this will show us you understand what we're looking for.
Show Off Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or projects before. We want to see that you can keep things running smoothly, even when the pressure's on!
Be Professional Yet Personable:When writing your cover letter, strike a balance between professionalism and a friendly tone. Remember, you'll be the first point of contact for customers, so we want to see your ability to communicate effectively.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Business Support Officer. Brush up on your administrative skills and be ready to discuss how you've successfully managed multiple tasks in a fast-paced environment.
✨Show Off Your Customer Service Skills
Since this role involves interacting with both internal and external stakeholders, prepare examples of how you've handled customer enquiries in the past. Think about times when you maintained professionalism under pressure or resolved conflicts effectively.
✨Get Familiar with Tech Tools
Make sure you're comfortable with Microsoft Excel, Google Drive, and Google Workspace. Be prepared to discuss how you've used these tools in previous roles, especially for maintaining records and collating data.
✨Stay Calm and Collected
During the interview, demonstrate your ability to remain calm under pressure. You might be asked situational questions about managing competing priorities, so think of specific examples where you successfully juggled multiple tasks without losing your cool.
