Full time | Civic Recruitment Limited | United Kingdom
Posted On 26/09/2026
Job Information
Work Experience 5+ years
450/day
IT Services
City West Dean
Province West Sussex
Postal Code PO19 1RQ
Job Description
Summary
We are seeking a skilled Systems Support Analyst G7 to join our IT Services team. This role is crucial for ensuring the efficient operation and maintenance of our IT infrastructure. The ideal candidate will have significant experience in IT support, with a focus on networking, hardware, and service management. Your expertise will be vital in troubleshooting technical issues, maintaining databases, and overseeing cloud and server environments.
Responsibilities
- Provide comprehensive IT support by addressing networking and hardware issues effectively.
- Administer IT service management processes to maintain optimal performance.
- Troubleshoot and resolve SQL and database-related problems.
- Oversee cloud and server environments, ensuring their stability and security.
- Collaborate with team members to implement IT solutions and improvements.
- Document and report on system performance and support activities.
Requirements:
- Minimum of 5 years of experience in IT support roles.
- Proficiency in networking and IT hardware support.
- Strong understanding of IT Service Management principles.
- Experience with SQL and database management.
- Familiarity with cloud computing and server management.
- Excellent problem-solving and communication skills.
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Systems Support Analyst G7 employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
