At a Glance
- Tasks: Lead a team to deliver high-quality repairs in social housing.
- Company: Local authority focused on community service and tenant satisfaction.
- Benefits: 3-month contract with competitive pay and valuable experience.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's homes while developing your leadership skills.
- Qualifications: Experience in supervising repairs and a relevant NVQ qualification.
The predicted salary is between 35000 - 45000 £ per year.
This is a 3-month contract position with a local authority, aimed at leading and managing a team of Direct Labour Organisation (DLO) operatives responsible for delivering responsive repairs within a social housing environment. The role is crucial in ensuring that repairs are completed to a high standard, on time, and in compliance with quality, health, and safety requirements. It also focuses on delivering excellent customer service and maintaining high levels of tenant satisfaction.
Responsibilities:
- Line manage a team of up to 7 trade staff, including skilled, multi-skilled, and unskilled workers.
- Support, develop, and performance manage staff to meet service standards and business objectives.
- Promote organisational values: High Performing, One Team, Make It Happen, and Excellent Customer Service.
- Oversee the delivery of responsive repairs and maintenance within occupied social housing properties.
- Conduct pre-, during-, and post-inspections to ensure quality and compliance.
- Identify defects, specify works, and produce clear scopes of work and technical reports.
- Manage remedial works (snagging) and ensure completion within agreed timeframes.
- Investigate complaints and provide practical, solution-focused outcomes.
Requirements:
- Extensive experience supervising responsive repairs within a social housing environment.
- Experience managing a direct labour workforce (DLO).
- Strong understanding of building maintenance, repair sequencing, and defects.
- Experience working in a high-volume repairs or voids environment.
- NVQ Level 2 (or equivalent) in a relevant building trade (essential).
- Full UK Driving Licence (essential).
- IOSH Managing Safely or equivalent health & safety qualification (desirable).
- Knowledge of CDM 2015 regulations (desirable).
Additional Information:
- Working hours: 8 hours per day.
- Location: Carshalton Road, Sutton, Greater London, SM1 4LE, United Kingdom.
- Bi-weekly schedule.
- The role closes on 11th June 2026, apply ASAP.
Repairs Supervisor in Sutton employer: Civic Recruitment Limited
As a Repairs Supervisor with a local authority, you will be part of a supportive and collaborative work culture that prioritises high performance and excellent customer service. This role offers the opportunity to lead a dedicated team in a meaningful environment, ensuring tenant satisfaction while also providing avenues for professional development and growth within the public sector. Located in Sutton, Greater London, you will enjoy the benefits of working in a vibrant community, contributing to the improvement of social housing standards.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Supervisor in Sutton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. Let them know you're on the lookout for opportunities, and they might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building maintenance and repair sequencing. Be ready to discuss your experience managing teams and delivering excellent customer service, as these are key for the Repairs Supervisor role.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight how you've supported and developed your team in previous roles. They’ll want to see that you can manage a diverse group of trade staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Repairs Supervisor in Sutton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in supervising repairs and managing teams. We want to see how you've led DLO operatives and delivered high-quality work in a social housing environment.
Showcase Your Skills:In your application, emphasise your understanding of building maintenance and repair sequencing. We’re looking for someone who can identify defects and produce clear scopes of work, so don’t hold back on those details!
Highlight Customer Service Experience:Since delivering excellent customer service is key, share examples of how you've maintained tenant satisfaction in previous roles. We love seeing candidates who can balance technical skills with a people-focused approach.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance and repair processes. Be ready to discuss your experience supervising repairs in a social housing environment, as well as any specific projects you've managed. This will show that you understand the role and can hit the ground running.
✨Showcase Your Leadership Skills
Since you'll be managing a team of trade staff, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've supported and developed your team in the past, and how you've handled performance management. Highlighting your approach to promoting teamwork and organisational values will impress the interviewers.
✨Customer Service is Key
This role focuses heavily on tenant satisfaction, so be prepared to discuss how you've delivered excellent customer service in previous positions. Share specific instances where you've resolved complaints or improved service delivery, showcasing your problem-solving skills and commitment to quality.
✨Be Ready for Technical Questions
Expect questions about health and safety regulations, particularly CDM 2015. Brush up on your IOSH Managing Safely knowledge and be ready to explain how you ensure compliance during repairs. This will demonstrate your commitment to safety and quality in your work.
