At a Glance
- Tasks: Provide top-notch admin and customer service support in a health-focused environment.
- Company: Join a local authority dedicated to community health and well-being.
- Benefits: Flexible hybrid working, professional development opportunities, and a supportive team.
- Other info: Enjoy a dynamic role with a chance to improve health services in your community.
- Why this job: Make a real difference in the lives of children and families while gaining valuable experience.
- Qualifications: Experience in admin or customer service; NVQ Level 2 or equivalent required.
The predicted salary is between 24000 - 28000 € per year.
6-month contract role with a local authority designed to provide high-quality administrative and customer service support within the Health Business Centre. The position serves as a central point of contact for children, young people, families, and partner agencies. It plays a crucial role in coordinating Health Visiting, School Nursing, and Children’s Centre services, ensuring efficient service delivery and accurate data management.
Responsibilities
- Act as the first point of contact, responding to telephone, email, and written inquiries.
- Provide information, advice, and signposting to appropriate services.
- Perform a range of administrative duties to support service teams.
- Maintain accurate records and input data in line with organizational standards.
- Prepare reports, data summaries, and service information as required.
- Utilize IT systems, databases, and digital tools effectively.
- Support performance monitoring and service delivery targets.
- Liaise with internal teams, external agencies, and partners.
- Assist in developing and improving administrative systems and processes.
Essential Experience Required
- Experience in an administrative or customer service role.
- Experience handling data entry and maintaining accurate records.
- Experience dealing with members of the public and varied stakeholders.
Essential Qualifications Required
- NVQ Level 2 (or equivalent) in Business Administration, Customer Service, or relevant field.
- Evidence of ongoing professional development.
- Willingness to undertake further training.
Additional Information
- Working hours: 37 hours per week
- Working pattern: Mon-Fri
- Location: Community Health Business Centre, Ipswich, IP4 4ER
- Hybrid working: Thursdays and Fridays mandatory office attendance; additional office attendance may be required during onboarding/training.
Health Business Centre Advisor in Suffolk employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a supportive work culture that prioritises professional development and employee well-being. As a Health Business Centre Advisor in Ipswich, you will benefit from a collaborative environment, flexible hybrid working arrangements, and the opportunity to make a meaningful impact on the lives of children and families in the community. With a focus on high-quality service delivery and continuous improvement, this role provides a rewarding experience for those looking to grow within the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Health Business Centre Advisor in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the health sector, especially those connected to local authorities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your experience in data management and customer service. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Health Business Centre Advisor in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Health Business Centre Advisor role. Highlight your relevant experience in administrative or customer service roles, and don’t forget to mention any specific skills that match the job description!
Show Off Your Communication Skills:Since this role involves being the first point of contact, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of how you’ve effectively handled inquiries in the past.
Highlight Your IT Proficiency:The job requires effective use of IT systems and databases, so make sure to mention any relevant software or tools you’re familiar with. If you’ve got experience with data management or reporting, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Health Business Centre Advisor. Familiarise yourself with the key tasks like responding to inquiries and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with children, families, and partner agencies, be ready to share examples of your previous customer service experiences. Think about times when you successfully resolved issues or provided excellent support, as these stories will highlight your suitability for the position.
✨Prepare for Data Management Questions
Given the emphasis on data entry and record-keeping, brush up on your experience with IT systems and databases. Be prepared to discuss how you've maintained accurate records in past roles and any tools you've used to manage data effectively. This will show that you can handle the administrative side of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
