At a Glance
- Tasks: Manage complex Education, Health and Care Plan cases and collaborate with families and professionals.
- Company: Local authority offering a supportive and remote working environment.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Other info: Fully remote role with opportunities for professional growth.
- Why this job: Help families navigate complex cases and achieve positive outcomes for children.
- Qualifications: Experience with EHCP cases and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Job Purpose
To manage complex or escalated Education, Health and Care Plan (EHCP) Annual Review cases, particularly where review outcomes are disputed, require significant amendments, or involve complex decision-making. The postholder will lead cases from review through to final amended plans, working collaboratively with families, education settings, and professionals to achieve appropriate outcomes while seeking to minimise escalation to formal dispute or tribunal where possible.
Key Responsibilities
- Manage a caseload of complex or escalated Annual Review cases from review decision through to the issue of amended or final EHCPs.
- Take ownership of challenging cases, including disputes raised by parents, carers, or education settings.
- Assess and manage requests for specialist, independent, or out-of-county placements.
- Coordinate and implement significant amendments to EHCP provision where required.
- Prepare comprehensive reports and present complex Annual Review outcomes to the Review and Consultation Panel (RCP).
- Provide evidence and justification for funding increases, placement changes, and specialist provision recommendations.
- Work collaboratively with parents and carers, schools, SENCOs, education providers, and other professionals to achieve appropriate outcomes.
- Manage expectations, resolve issues where possible, and reduce the likelihood of escalation to mediation or SEND Tribunal.
Requirements
- Experience managing complex Education, Health and Care Plan (EHCP) Annual Review cases.
- Strong knowledge of SEND legislation, the SEND Code of Practice, and statutory Annual Review processes.
- Experience working with families, schools, SENCOs, and multi-agency professionals.
- Ability to manage sensitive and potentially contentious cases with professionalism and empathy.
- Excellent written and verbal communication skills, including report writing and presenting cases to decision-making panels.
- Strong organisational skills with the ability to manage competing priorities and statutory deadlines.
- Confident in analysing complex information and making evidence-based recommendations.
Additional Information
- Location: Fully Remote
- Hours per Week: 36.25 hours (Monday to Thursday 8:45am – 5:00pm, Friday 8:45am – 4:00pm)
- Pay: Bi-Weekly
SEN Complex Case Officer in Shrewsbury employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land SEN Complex Case Officer in Shrewsbury
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
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✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Civic Recruitment Limited, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace SEN Complex Case Officer in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Civic Recruitment Limited. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Civic Recruitment Limited. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Civic Recruitment Limited
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Civic Recruitment Limited.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary SEN Complex Case Officer role at Civic Recruitment Limited, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Civic Recruitment Limited that you can think critically and act effectively under pressure.
