Lambeth Council seeks a Service Designer to join the Customer Access and Service Transformation (CAST) Programme on a 3 Month Contract. You will map customer journeys, identify operational pain points, and design practical improvements across processes, workflows, and digital services.
Hybrid working (2 days in office / 3 days remote) in London, with a daily rate. You will lead workshops, work with service managers and stakeholders, and convert insights into delivery plans for transformation and
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Service Designer – Customer Experience Transformation (Hybrid) employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
