Civic Recruitment Limited in London is seeking a Complaints & Information Officer to lead investigations into complex statutory complaints within Children's Services, ensuring compliance with the Children Act and LGSCO requirements. The role acts as the main point of contact for complainants and delivers evidence-based findings that drive service improvements.
The post requires significant experience, strong stakeholder management, and the ability to analyse qualitative and quantitative data,
#J-18808-LjbffrSenior Children’s Complaints & Information Lead employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.