At a Glance
- Tasks: Provide tailored support to council tenants, helping them maintain tenancies and live independently.
- Company: Local Authority committed to enhancing tenant wellbeing and community support.
- Benefits: Flexible work options, competitive pay, and opportunities for professional development.
- Other info: Dynamic role with a supportive team and potential for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the public sector.
- Qualifications: Experience in customer service and a passion for helping vulnerable individuals.
The predicted salary is between 30000 - 40000 £ per year.
3 months contract with a Local Authority
The Tenancy Support Officer is a pivotal role within the Local Authority, tasked with providing intensive, person-centered support to council tenants with complex needs. This position is crucial in helping tenants maintain their tenancies, live independently, and enhance their overall wellbeing. The officer will collaborate closely with internal teams and external agencies to create and implement tailored support plans, ensuring exceptional customer care in alignment with the Council's values, policies, and procedures.
Responsibilities
- Deliver targeted tenancy support to tenants with complex needs to ensure tenancy sustainability.
- Develop, implement, and monitor individualized support plans in collaboration with tenants.
- Foster tenant engagement and ensure compliance with agreed support plans.
- Assist tenants with income maximization, budgeting, and financial management.
Experience Required
- Minimum of 2 years experience in a customer-focused role, ideally within housing, support services, or public sector environments.
- Experience working with vulnerable individuals or those with complex needs.
- Demonstrated experience collaborating with multiple stakeholders and partner agencies.
Qualifications & Requirements
- Working towards or willing to obtain a CIH (Chartered Institute of Housing) qualification or equivalent.
- Understanding of housing issues, welfare benefits, and tenancy enforcement.
- Knowledge of relevant legislation, including housing, data protection, and health & safety (desirable).
- Full UK driving licence (essential).
Additional Information
- 37 hours per week
- One day work from home
- Basic DBS check required
- Bi-weekly work schedule
Tenancy Support Officer in Rugby employer: Civic Recruitment Limited
As a Tenancy Support Officer with the Local Authority, you will be part of a dedicated team committed to making a real difference in the lives of council tenants. Our supportive work culture prioritises employee wellbeing and professional development, offering opportunities for training and growth within the public sector. Located in a vibrant community, we provide a fulfilling environment where your contributions directly enhance tenant independence and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Officer in Rugby
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Civic Recruitment Limited!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Civic Recruitment Limited that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Tenancy Support Officer in Rugby
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Civic Recruitment Limited. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Civic Recruitment Limited.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Civic Recruitment Limited!
How to prepare for a job interview at Civic Recruitment Limited
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Civic Recruitment Limited resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Tenancy Support Officer position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
