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- Tasks: Lead the development of a modern public transport network and improve bus services.
- Company: Herefordshire Council, committed to sustainable and inclusive transport solutions.
- Benefits: Generous annual leave, Local Government Pension Scheme, and flexible working options.
- Why this job: Make a real difference in your community by enhancing public transport accessibility.
- Qualifications: 5+ years in local government or public sector with strong leadership skills.
- Other info: Hybrid working model with opportunities for professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Permanent role with a Local Authority
Herefordshire Council is seeking a motivated and experienced Public Transport Services Manager to lead the development and delivery of an ambitious, data-driven public transport network across the county. The role will focus on improving bus services, increasing patronage, integrating transport modes (bus, rail and community transport), and ensuring rural and urban connectivity. You will work closely with elected members, internal teams, transport operators and external partners to shape a modern, inclusive and sustainable public transport system.
Key Duties/Accountabilities:
- Lead the strategic planning, development and delivery of public transport services across Herefordshire.
- Manage relationships with bus operators, community transport providers and other key stakeholders.
- Develop and implement initiatives to increase bus patronage and improve service reliability and accessibility.
- Use data and performance metrics to inform decision‑making and service improvements.
- Provide effective line management, supervision and professional development of staff.
- Build and develop a high‑performing transport team.
- Manage and co‑ordinate transport‑related projects across multiple service areas.
- Work closely with elected members, senior officers and wider council teams to raise the profile of public transport.
- Ensure services align with local authority policies, funding requirements and statutory obligations.
- Represent the council in partnership forums and external meetings.
Skills/Experience:
- Proven experience working within local government or a similar public sector environment.
- Strong understanding of public transport policy, bus services and transport networks.
- Demonstrable people management and leadership experience.
- Excellent stakeholder engagement and partnership‑working skills.
- Experience of project management and working across organisations.
- Ability to work confidently with elected members and senior stakeholders.
- Strong analytical skills with experience using data to drive service improvements.
- Excellent communication, negotiation and influencing skills.
- Ability to manage competing priorities and deliver outcomes in a complex environment.
Additional Information: The closing date: 09/03/2026. Location: Plough Lane, Hereford (hybrid working – 2 days in the office). Generous annual leave, Local Government Pension Scheme and flexible working options. Interview date: 16 February 2026 (online).
Public Transport Services Manager employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Transport Services Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the public transport sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Herefordshire Council and their current transport initiatives. Show them you’re not just another candidate; you’re genuinely interested in shaping a modern, inclusive public transport system.
✨Tip Number 3
Practice your communication skills! As a Public Transport Services Manager, you'll need to engage with various stakeholders. Mock interviews with friends can help you articulate your vision and experience clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Public Transport Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Public Transport Services Manager role. Highlight your experience in public transport policy and stakeholder engagement, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved transport services or managed projects in the past – we love seeing real-world impact!
Showcase Your Data Skills: Since this role is data-driven, don’t forget to mention your analytical skills. Give us examples of how you've used data to inform decisions or improve services in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Make sure you brush up on public transport policies and the specific challenges facing Herefordshire. Familiarise yourself with recent developments in local transport services and be ready to discuss how you can contribute to improving them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and projects in the past. Highlight your experience in stakeholder engagement and how you've built relationships with various partners, as this will be crucial for the role.
✨Data is Your Friend
Since the role is data-driven, be ready to discuss how you've used data to inform decisions and improve services. Bring specific examples of metrics you've worked with and how they led to successful outcomes.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor to get comfortable discussing your experience and answering common interview questions. This will help you articulate your thoughts clearly and confidently during the actual interview.
