Civic Recruitment Limited is seeking a Customer Service Advisor for a 3-month contract with a local authority. This onsite role is based in Solihull and involves handling a range of enquiries across Council Tax, Benefits, Social Services, Registrars, and Environmental.
You will work 37 hours per week (4 days 9-5 and 1 day 9-4:30), with basic DBS required and a biweekly payment schedule. You will handle cash, cards, and payments, and use ICT systems to resolve issues efficiently.
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Public Sector Customer Service Advisor - Onsite, Solihull (Contract) employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.