Civic Recruitment Limited is seeking a proactive Customer Service Advisor for a 2‑month contract with a local authority in Ormskirk. The role focuses on delivering efficient, professional front‑line service across council channels, resolving enquiries at first contact where possible and guiding customers to the right services.
You will handle face‑to‑face, telephone, and online enquiries, maintain accurate records, and work with colleagues to ensure timely responses while upholding GDPR and data
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Frontline Customer Service Advisor in Ormskirk employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
