At a Glance
- Tasks: Provide essential housing advice and support to prevent homelessness.
- Company: Join Lambeth Council in a transformative housing needs programme.
- Benefits: Competitive salary, supportive team environment, and meaningful work.
- Other info: Flexible working with a focus on collaboration and community impact.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: Experience in housing needs or related fields is essential.
The predicted salary is between 30000 - 40000 € per year.
10 months contract with a local authority.
Job Purpose
To support the delivery of Lambeth Council’s Housing Needs transformation programme, contributing to a prevention-first, resident-centred and trauma-informed service. The role focuses on providing high-quality housing advice, making lawful and defensible decisions, and supporting residents to achieve sustainable housing outcomes, particularly during times of crisis and vulnerability.
Key Duties/Accountabilities
- Deliver a resident-focused housing needs service, providing advice and support to prevent homelessness wherever possible.
- Undertake early intervention and prevention work, identifying risks and working proactively with residents to resolve housing issues.
- Manage a caseload, ensuring timely, accurate, and legally compliant decision-making in line with housing legislation and policy.
- Provide high-quality casework and tenancy support, maintaining clear, detailed and defensible records.
- Work collaboratively with internal teams and external partners to improve housing supply and access to sustainable accommodation.
- Ensure adherence to property standards, compliance, and safeguarding responsibilities.
Essential Experience Required
- Experience working within housing needs, homelessness, or a related housing environment.
- Proven ability to manage complex caseloads and deliver resident-centred outcomes.
- Experience of working with vulnerable individuals or those experiencing crisis situations.
Essential Qualifications Required
- Relevant qualification in Housing, Social Work, Public Services, or a related field (or equivalent experience).
- Strong knowledge of homelessness legislation and housing policy.
Additional information to note
- Working hours: 35 hours per week
- The role requires STANDARD DBS.
- 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom
- Work pattern - 2 days in the office minimum
- We work on bi-weekly schedule.
- The role closes on 22nd May 2026, apply ASAP.
Tenancy Rights Adviser in London employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer, offering a supportive and collaborative work environment in the heart of Lambeth. With a strong focus on employee growth and development, we provide opportunities for our Tenancy Rights Advisers to make a meaningful impact in the community while ensuring a healthy work-life balance. Our commitment to a resident-centred approach fosters a culture of compassion and innovation, making us a rewarding place to work for those passionate about social justice and housing rights.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Rights Adviser in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with Lambeth Council. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of homelessness legislation and housing policy. We want you to be able to discuss how you can contribute to a resident-centred service confidently.
✨Tip Number 3
Showcase your experience with vulnerable individuals during interviews. Share specific examples of how you've managed complex situations and achieved positive outcomes. This will demonstrate your ability to handle the role's challenges.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Tenancy Rights Adviser in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tenancy Rights Adviser role. Highlight your experience in housing needs and working with vulnerable individuals, as this will show us you understand the job and its challenges.
Showcase Relevant Experience:When detailing your work history, focus on your achievements in managing complex caseloads and delivering resident-centred outcomes. We want to see how you've made a difference in previous roles, especially in crisis situations.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This helps us quickly grasp your qualifications and suitability for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Housing Legislation
Make sure you brush up on the latest homelessness legislation and housing policies. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you’re genuinely invested in providing high-quality advice.
✨Showcase Your Case Management Skills
Prepare examples from your past experience where you've successfully managed complex caseloads. Highlight how you’ve made timely and legally compliant decisions, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Empathy and Understanding
Since the role involves working with vulnerable individuals, be ready to discuss how you approach sensitive situations. Share stories that illustrate your ability to provide support during crises, showing that you can connect with residents on a personal level.
✨Collaborative Mindset
The job requires working with various teams and external partners. Prepare to talk about times when you’ve collaborated effectively with others to achieve a common goal. This will demonstrate your ability to work within a resident-centred framework and improve housing outcomes.
