At a Glance
- Tasks: Lead and manage the Parking Services team while ensuring smooth operations.
- Company: Join the Royal Borough of Greenwich, a dynamic and supportive workplace.
- Benefits: Enjoy bi-weekly pay, potential hybrid work, and a varied role.
- Other info: Perfect for those looking to grow in a fast-paced environment.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in parking services and strong administrative skills required.
The predicted salary is between 40500 - 49500 £ per year.
- Senior Parking Officer Civic Recruitment Limited•Greenwich, GRE, gb
- Senior Parking Officer – 3 Month Contract
Location
The Royal Borough of Greenwich
Contract
3 Month Contract
Hours
Full Time
Working Pattern
Initially office-based for five days a week during training. Post-training, a hybrid work arrangement may be available, contingent on management approval and service needs.
Summary
The Royal Borough of Greenwich is in search of a seasoned Senior Parking Officer to enhance its Parking Services team.
This pivotal role involves leading and executing various senior-level administrative and operational tasks within the Parking Service.
The position requires providing supervisory support, managing income-related processes, and ensuring the smooth operation of parking services.
The successful candidate will also be responsible for staff management, overseeing parking permit administration, assisting with appeals and adjudication processes, and contributing to service enhancements and performance evaluations.
Responsibilities
- Oversee the management and daily operations of the Parking Service.
- Supervise, support, and train both temporary and permanent staff.
• Process, record, and reconcile income related to
- Parking Notices
- Off-Street Parking Offences
- Parking Permits
- Parking Passes
- Administer and distribute parking permits, vouchers, and passes.
- Monitor the recovery of parking-related income.
- Ensure adherence to financial procedures and controls.
- Maintain both physical and digital filing systems and records.
- Assist in the development and implementation of departmental procedures and systems.
- Conduct audits and inspections of on and off-street parking facilities.
- Report maintenance issues and service defects.
• Liaise with
- DVLA
- London Councils
- External Agencies
- Internal Departments
- Generate statistical reports and management information.
- Serve as a primary contact for departmental visitors and inquiries.
- Support adjudication processes and attend Arbitration Service Offices as needed.
- Investigate and respond to correspondence regarding Penalty Charge Notices (PCNs).
- Prepare memoranda and reports related to FOI requests, complaints, and casework.
- Handle inquiries via telephone, email, written communication, and in-person.
- Assist in supervising and managing staff within the service.
Requirements
Requirements
- Experience in Parking Services, Parking Administration, Revenues, or a Local Authority setting.
- Experience in supervising or supporting staff within a service area.
- Familiarity with handling parking permits, PCNs, appeals, or parking administration.
- Strong administrative and organizational skills.
- Experience in managing customer inquiries and complaints.
- Ability to prioritize tasks in a dynamic service environment.
- Excellent communication and interpersonal skills.
- Experience in producing reports and management information.
- Proficient understanding of financial administration and income processing.
- Ability to work with precision and maintain comprehensive records.
- Experience in Local Authority Parking Services.
- Familiarity with parking appeals and adjudication processes.
- Knowledge of parking legislation and enforcement procedures.
- Experience with parking management systems and databases.
- Experience in liaising with the DVLA and external agencies.
What's on Offer?
- 3 Month Contract
- Based in the Royal Borough of Greenwich
- Office-based during initial training
- Potential for hybrid working post-training (subject to management approval and service needs)
- Bi-weekly pay
- An opportunity to join a dynamic and supportive Parking Services team
- A varied role encompassing supervisory, customer service, financial, and operational responsibilities
Ideal for candidates with experience as a Senior Parking Officer, Parking Officer, Parking Administrator, Parking Appeals Officer, Traffic Management Officer, Enforcement Support Officer, Revenues Officer, or Parking Services Supervisor.
- Full-time
- #J-18808-Ljbffr
Senior Parking Officer in London employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Parking Officer in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Civic Recruitment Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Civic Recruitment Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Senior Parking Officer in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Civic Recruitment Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Civic Recruitment Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Civic Recruitment Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Civic Recruitment Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Civic Recruitment Limited.
