At a Glance
- Tasks: Supervise daily operations of the passenger fleet and ensure safe, efficient transport services.
- Company: Join a local authority committed to providing high-quality passenger transport.
- Benefits: Permanent role with competitive pay and opportunities for professional growth.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a real difference in your community by ensuring safe transport for all.
- Qualifications: Experience in transport operations and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
- Permanent | Civic Recruitment Limited | United Kingdom
- Job Information
- Management
- City New Southgate
- Province Barnet
- Postal Code N11
Job Description
- Permanent Role With A Local Authority
- Job Purpose
To support the delivery of a safe, efficient, and cost-effective passenger transport service by supervising the day-to-day operation of the passenger fleet, drivers, and transport staff.
The role ensures transport services meet operational requirements, comply with relevant legislation, and provide a high standard of service to passengers and service users.
Key Responsibilities
- Supervise the daily operation of the passenger fleet, ensuring services are delivered safely and efficiently.
- Support the planning, scheduling, and optimisation of passenger transport routes and resources.
- Monitor contractor and in-house fleet performance, ensuring compliance with service standards and key performance indicators.
- Carry out vehicle, contract, and compliance audits to ensure legal and operational requirements are met.
- Assist with the supervision, recruitment, induction, training, and performance management of drivers and transport staff.
- Monitor staffing levels and allocate resources to meet operational demands.
- Support financial processes, including purchase orders, route variations, budget monitoring, and performance reporting.
- Investigate incidents, respond to customer enquiries and complaints, and maintain positive relationships with service users, schools, carers, and contractors.
- Ensure all vehicles, drivers, and equipment comply with transport legislation, licensing requirements, health and safety standards, and council policies.
- Maintain accurate transport records and use fleet management systems to monitor operational performance.
- Participate in standby and operational cover as required to maintain continuity of service.
Requirements
- Experience working within a passenger transport, fleet management, or transport operations environment.
- Previous experience supervising staff or coordinating transport operations.
- Good knowledge of passenger transport legislation, vehicle compliance, health and safety, and transport regulations.
- Strong organisational, administrative, and problem-solving skills.
- Confident using Microsoft Office and transport or fleet management systems.
- Excellent communication and customer service skills.
- GCSE (or equivalent) in English and Maths.
- Full UK driving licence (essential); D1 entitlement and Passenger Transport Supervisor Certificate (or equivalent) desirable.
- Enhanced DBS clearance.
- Additional Information
Hours per Week
Operational hours between 6:30am and 7:00pm, Monday to Friday, including split shifts and standby cover on a rota basis
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StudySmarter Expert Advice🤫
We think this is how you could land Passenger Fleet Supervisor in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Civic Recruitment Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Civic Recruitment Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Passenger Fleet Supervisor in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Civic Recruitment Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Civic Recruitment Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Civic Recruitment Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Civic Recruitment Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Civic Recruitment Limited.
