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- Tasks: Deliver top-notch risk and insurance services while managing customer inquiries and claims.
- Company: Civic Recruitment Limited, a local authority in Lambeth.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Why this job: Make a real impact by providing customer-focused solutions in risk management.
- Qualifications: Strong understanding of risk and insurance, plus excellent communication skills.
- Other info: Join a collaborative team dedicated to meeting evolving corporate objectives.
The predicted salary is between 36000 - 60000 £ per year.
3 months contract with local authority.
The primary objective of this role is to deliver a high-quality, professional risk and insurance service that aligns with best practices and customer-centric approaches. This position ensures compliance with statutory and policy requirements while proactively addressing customer inquiries related to risk and insurance services and claims management. The role emphasizes the importance of a proactive support function that leverages technological advancements to provide data-driven, value-adding advisory services. Additionally, it involves supporting the Insurance Manager and Assistant Director of Risk and Insurance in delivering a collaborative, customer-focused service that meets the evolving needs of the directorate and fulfills corporate objectives.
Responsibilities:
- Deliver a high-quality risk and insurance service that integrates best practices and customer focus.
- Ensure compliance with statutory and policy requirements in service delivery.
- Proactively address customer queries and manage insurance claims, ensuring customer-focused outcomes.
- Support the development of a proactive, data-driven advisory and support function.
- Collaborate with service colleagues and other professional functions to meet directorate needs.
- Assist the Insurance Manager and Assistant Director in achieving corporate objectives and responsibilities.
Requirements:
- Strong understanding of risk and insurance service delivery.
- Ability to manage customer inquiries and insurance claims effectively.
- Experience in leveraging technology for service improvement.
- Excellent communication and collaboration skills.
- Ability to work in a dynamic environment and adapt to changing needs.
Insurance & Risk Officer in London employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance & Risk Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and risk sector, especially those who work at Civic Recruitment Limited. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of risk management and customer service. We want you to showcase how you can deliver that high-quality service they’re after!
✨Tip Number 3
Don’t forget to highlight your tech-savvy skills! Show them how you can leverage technology to improve their services. It’s all about being data-driven these days!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to help you navigate the process.
We think you need these skills to ace Insurance & Risk Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insurance & Risk Officer role. Highlight your experience in risk and insurance service delivery, and don’t forget to mention how you’ve managed customer inquiries and claims in the past.
Showcase Your Tech Savvy: Since this role emphasises leveraging technology, be sure to include any relevant tech skills or tools you've used in previous positions. We want to see how you can bring data-driven insights to the table!
Be Customer-Focused: This position is all about delivering a high-quality, customer-centric service. Use your application to demonstrate your understanding of customer needs and how you've successfully addressed them in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Make sure you have a solid understanding of risk and insurance service delivery. Brush up on relevant legislation and best practices, as well as any recent developments in the field. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Focus
Prepare examples that highlight your ability to manage customer inquiries and insurance claims effectively. Think about times when you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to delivering a high-quality, customer-centric service.
✨Emphasise Tech Savviness
Since the role involves leveraging technology for service improvement, be ready to discuss any tools or software you've used in previous roles. Share specific instances where you used data-driven approaches to enhance service delivery, as this aligns with the job's emphasis on technological advancements.
✨Collaboration is Key
Highlight your communication and collaboration skills by preparing examples of how you've worked with colleagues or other departments to achieve common goals. This will show that you can thrive in a dynamic environment and adapt to changing needs, which is crucial for this position.
