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- Tasks: Conduct homelessness assessments and provide empathetic support to vulnerable residents.
- Company: Join the London Borough of Islington’s Housing Needs and Strategy team.
- Benefits: Make a real difference while gaining valuable experience in public service.
- Why this job: Help those in need and contribute to your community's wellbeing.
- Qualifications: Experience with vulnerable individuals and knowledge of homelessness legislation.
- Other info: Dynamic role with opportunities for personal growth and making an impact.
The predicted salary is between 36000 - 60000 £ per year.
Contract with a Local Authority
Job Summary: Join the London Borough of Islington’s Housing Needs and Strategy team to make a real difference for vulnerable residents. You’ll conduct homelessness assessments, make main duty decisions, and provide empathetic, trauma-informed support to those in need. The role involves clearing backlogs, liaising with internal teams and external partners, and safeguarding adults and children.
Key Duties/Accountabilities:
- Conduct homelessness assessments and make decisions under relevant legislation.
- Provide trauma-informed support to rough sleepers, care leavers, victims of domestic abuse, asylum seekers, and LGBTQ+ residents.
- Collaborate with internal teams (Adult Social Care, Children’s Services, hospitals, MARAC) and external agencies (RSLs, probation, voluntary sector).
- Make referrals to relevant support services and public bodies.
- Respond to councillor enquiries, complaints, and LGSCO investigations.
- Maintain accurate records in line with GDPR and council policies.
- Ensure safeguarding procedures are followed at all times.
Skills/Experience:
- Experience with vulnerable individuals in housing, health, or social care settings.
- Knowledge of homelessness legislation and case law (Housing Act, Homelessness Reduction Act, Domestic Abuse Act).
- Strong communication skills, including report writing and stakeholder engagement.
- Ability to work under pressure while maintaining service standards.
- Commitment to equality, diversity, and safeguarding.
Location: 222 Upper Street, London Borough of Islington.
Inquiries and Decisions Officers in London employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inquiries and Decisions Officers in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and social care sectors. Attend local events or join online forums where you can connect with professionals who might have leads on job openings.
✨Tip Number 2
Prepare for interviews by researching the London Borough of Islington’s Housing Needs and Strategy team. Understand their values and recent initiatives so you can show how you’d fit right in and contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various teams and stakeholders, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed by employers. Plus, it’s a great way to stay updated on new opportunities.
We think you need these skills to ace Inquiries and Decisions Officers in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inquiries and Decisions Officer role. Highlight your experience with vulnerable individuals and any relevant knowledge of homelessness legislation. We want to see how your skills align with what we're looking for!
Showcase Your Empathy: In your application, emphasise your ability to provide trauma-informed support. Share examples of how you've helped individuals in challenging situations before. This role is all about making a difference, so let us know how you can contribute!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Legislation
Familiarise yourself with the key homelessness legislation and case law mentioned in the job description, like the Housing Act and the Homelessness Reduction Act. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Empathy is Key
Since the role involves providing trauma-informed support, prepare examples from your past experience where you've demonstrated empathy and understanding towards vulnerable individuals. This will highlight your suitability for the position and your commitment to making a difference.
✨Collaboration Skills Matter
Be ready to discuss how you’ve successfully collaborated with various teams or external partners in previous roles. Think of specific instances where teamwork led to positive outcomes, as this role requires liaising with multiple agencies.
✨Stay Calm Under Pressure
The job can be demanding, so prepare to share how you handle pressure while maintaining service standards. Discuss strategies you use to stay organised and focused, especially when dealing with complex cases or tight deadlines.
