At a Glance
- Tasks: Manage information requests and ensure compliance with data protection regulations.
- Company: Civic Recruitment Limited, dedicated to community and social services.
- Benefits: Gain valuable experience in a dynamic environment with a focus on children's wellbeing.
- Other info: Join a fast-paced team committed to equality and continuous improvement.
- Why this job: Make a real difference in children's lives while developing your skills in information governance.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: 6-Month Contract
Location: Hackney
Compliance Requirement: Enhanced DBS Check Required
Desirable Requirement: Previous Local Authority / Council Experience
Job Purpose
The Information Officer plays a vital role in supporting efficient information governance within Children and Education services by managing a high volume of information requests, including Subject Access Requests (SARs) and Freedom of Information (FOI) requests. Under the guidance of senior colleagues, the Information Officer will meticulously analyse data across various systems to ensure responses are accurate, timely, and compliant. This position is crucial for facilitating effective information sharing to safeguard and promote the wellbeing of children and families. The ideal candidate will be highly organized, motivated, and capable of managing competing priorities in a dynamic, high-pressure environment.
Key Responsibilities
- Process and respond to SARs and FOI requests, ensuring compliance with statutory and local deadlines.
- Conduct thorough analysis and review of sensitive data across multiple systems.
- Ensure all responses are accurate, proportionate, and compliant with data protection regulations.
- Maintain accurate records of all requests, responses, and correspondence.
- Manage the input, storage, and retrieval of information for reporting and service planning.
- Provide clear, concise, and accurate reports relating to children and families data.
- Handle sensitive and confidential information with the highest level of discretion.
- Support the development and improvement of information governance processes.
- Collaborate across departments to ensure seamless information sharing.
- Provide administrative support including data entry, filing, scanning, and mail management.
- Ensure compliance with Data Protection Act and GDPR requirements.
- Stay updated with developments in data protection, information sharing, and IT systems.
- Work with ICT teams to maintain data security and system integrity.
- Contribute to the implementation of new tools and process improvements.
Experience Required
- Experience in an administrative or business support role.
- Proven experience in a busy, high-volume environment managing multiple priorities.
- Experience handling SARs and FOI requests (desirable).
- Experience working within Children’s Services or Local Government (desirable).
- Experience managing sensitive and confidential information.
Qualifications & Skills
- Strong attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills.
- Ability to analyse, summarise, and present complex information clearly.
- Strong organizational and time management skills with the ability to prioritise workloads.
- Proven ability to meet strict deadlines in a fast-paced environment.
- Proficient in Microsoft Office / Google Workspace and case management systems.
- Strong problem-solving and decision-making skills.
- Ability to work both independently and collaboratively.
- High level of customer service and stakeholder engagement.
- Strong understanding of Data Protection legislation and confidentiality requirements.
- Flexible, adaptable, and committed to continuous improvement.
Equality, Diversity & Inclusion
Hackney is committed to being an anti-racist organization. The post holder is expected to promote equality actively, challenge discrimination, and support inclusive practices. A commitment to public service, quality, equality, and empowerment is essential.
Additional Information
Enhanced DBS: Required
Fast-paced, high-volume working environment
Information Officer in London employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer, offering a dynamic work environment in Hackney that prioritises community welfare and professional growth. As an Information Officer, you will be part of a dedicated team committed to safeguarding children and families, with opportunities for continuous learning and development in a supportive atmosphere that values diversity and inclusion. The role not only provides meaningful work but also fosters collaboration across departments, ensuring that your contributions have a direct impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Information Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Information Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Civic Recruitment Limited
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Civic Recruitment Limited.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Civic Recruitment Limited that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
