Contact Centre Support Worker in London

Contact Centre Support Worker in London

London Full-Time No working from home possible
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Contract | Civic Recruitment Limited | United Kingdom

Posted On 08/06/2026

Job Information

Social / NGO / Health & Care

City Bromley

Province Bromley

Postal Code BR1

Job Description

3-month contract position with a local authority

Summary

  • This is a 3-month contract position with a local authority, focused on supporting the day‑to‑day operations of Children’s Contact Centres. The role is crucial in ensuring a safe, secure, and welcoming environment for children, families, and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety, confidentiality, and professional practice.

Responsibilities

  • Support the daily operation of Children’s Contact Centres to ensure a safe and welcoming environment.
  • Assist in the coordination of contact sessions and centre activities.
  • Ensure facilities are prepared and maintained to support service delivery.
  • Carry out basic site maintenance and health & safety checks.
  • Report faults, risks, or maintenance issues promptly.
  • Ensure compliance with health and safety procedures at all times.

Requirements:

Essential Experience Required

  • Experience working with children, families, or within a social care setting (desirable).
  • Experience in an administrative or support role.
  • Experience working in a team and collaborating with external partners.

Essential Qualifications Required

  • Good standard of education, including English and Maths (or equivalent).
  • Relevant training or qualifications in childcare, social care, or safeguarding (desirable).

Additional Information

  • Working hours: 18 hours per week.
  • Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS, United Kingdom.
  • Hours: 2:00 – 6:00 on Fridays and 9:00 – 5:00 on Saturdays and Sundays. This schedule is non‑negotiable.
  • The successful candidate will primarily be based at Royston Children’s Contact Centre, not at the Civic Centre.
  • DBS required.
  • We operate on a bi‑weekly schedule.

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Contact Details:

Civic Recruitment Limited Recruitment Team