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- Tasks: Manage and resolve housing disrepair cases to protect the Council from legal risks.
- Company: Local authority focused on community welfare and housing solutions.
- Benefits: Flexible work pattern, competitive pay, and valuable experience in public service.
- Other info: Work from home part-time with a supportive team in a dynamic environment.
- Why this job: Make a real difference in people's lives while gaining essential skills in housing management.
- Qualifications: Degree-level qualification or relevant experience in housing or casework.
The predicted salary is between 30000 - 40000 £ per year.
3 months contract with a local authority.
The Disrepair Case Officer is responsible for managing and resolving housing disrepair cases to minimise risk, cost and legal exposure to the Council. The role focuses on preventing disrepair claims progressing to litigation, effectively managing ongoing cases, and ensuring that all repair works and legal processes are handled efficiently, compliantly and within required timeframes.
Key Duties/Accountabilities:
- Manage disrepair cases from initial complaint through to resolution, aiming to prevent escalation to legal action.
- Ensure all cases are handled promptly, effectively and in accordance with Council procedures.
- Monitor case progress, including timelines and associated costs, and maintain accurate records.
- Provide recommendations on settlement options based on risk, costs and case details.
Essential Experience Required:
- Experience managing or supporting disrepair, housing repairs or casework within a local authority or housing environment.
- Experience dealing with complex correspondence and drafting reports.
- Experience working with contractors or surveyors to deliver services.
Essential Qualifications Required:
- Degree level qualification or equivalent relevant experience.
- Good understanding of social housing, housing legislation and disrepair processes.
- Knowledge of local authority practices and procedures.
Additional information to note:
- Working hours: 35 hours per week.
- 6 Brixton Hill, London, Lambeth, SW2 1RW, United Kingdom.
- Work pattern - Monday, Thursday and Friday's working from home and Tuesday and Wednesday's in the office.
- We work on a bi-weekly schedule.
- The role closes on 30th April 2026, apply ASAP.
Disrepair Case Officer in Lambeth employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Case Officer in Lambeth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local authorities. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and disrepair processes. We want you to shine when discussing how you can manage cases effectively and prevent legal escalation.
✨Tip Number 3
Showcase your experience with complex correspondence and case management during interviews. Bring examples of how you've successfully resolved issues in the past, as this will demonstrate your capability to handle disrepair cases.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Disrepair Case Officer in Lambeth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with disrepair cases and housing legislation. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant skills!
Be Clear and Concise: When drafting your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex correspondence. Use bullet points if it helps make your case clearer!
Show Your Problem-Solving Skills: Since the role involves managing and resolving cases, share examples of how you've successfully handled similar situations in the past. We love to see your thought process and how you approach challenges!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and disrepair processes. Familiarise yourself with the local authority's practices and procedures, as this will show that you're serious about the role and understand the context in which you'll be working.
✨Showcase Your Experience
Be ready to discuss your previous experience managing disrepair cases or similar casework. Prepare specific examples that highlight how you've effectively resolved issues, managed timelines, and worked with contractors or surveyors. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Complex Correspondence
Since the role involves dealing with complex correspondence and drafting reports, practice articulating your thoughts clearly. You might be asked to explain how you would approach a particular case or draft a response to a complaint, so having a structured way of thinking will help you shine.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases you’ll be handling, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is the right fit for you.