At a Glance
- Tasks: Manage social housing properties and support tenants to maintain safe communities.
- Company: Local authority dedicated to high-quality housing services.
- Benefits: Bi-weekly payments and full-time hours in a supportive environment.
- Other info: Opportunity to work closely with various agencies and enhance community well-being.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in tenancy management and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
To deliver a high-quality tenancy and estate management service across the Ashfield district, ensuring tenants comply with the terms of their tenancy agreements while providing advice, support, and enforcement where necessary to sustain tenancies and maintain safe, well-managed communities.
Key Responsibilities
- Manage a designated patch of social housing properties and oversee tenancy and estate management activities.
- Provide advice and support to tenants to help sustain tenancies and promote compliance with tenancy agreements.
- Investigate and manage tenancy-related matters including successions, assignments, joint tenancies, and tenancy transfers.
- Investigate and respond to anti-social behaviour and breaches of tenancy conditions, including enforcement action, mediation, witness statements, and legal case preparation.
- Work closely with internal teams, legal representatives, and external agencies including police, health, and social care services.
- Identify vulnerable tenants and make appropriate referrals to support services.
- Maintain accurate records, case notes, reports, and correspondence.
- Attend tenant and resident meetings and maintain a visible presence on Council estates.
- Ensure services are delivered in line with legislation, Council policies, and regulatory requirements.
Requirements
- Experience managing tenancy and estate-related issues within a housing environment.
- Knowledge of tenancy management, anti-social behaviour procedures, and housing legislation.
- Ability to manage a caseload and work to performance targets.
- Strong communication, negotiation, and problem-solving skills.
- Experience working with external partners and agencies.
- Ability to prepare reports, maintain accurate records, and handle sensitive situations professionally.
- Commitment to delivering excellent customer service and supporting vulnerable tenants.
Additional Information
- Bi-weekly payments.
- Location: Ashfield District.
- Working hours: Full-time hours as required by the Council.
Housing Officer in Kirkby in Ashfield employer: Civic Recruitment Limited
As a Housing Officer with our local authority, you will be part of a dedicated team committed to fostering safe and well-managed communities in the Ashfield district. We pride ourselves on our supportive work culture, offering continuous professional development opportunities and a strong focus on employee wellbeing. With bi-weekly payments and a meaningful role that directly impacts the lives of tenants, this position is ideal for those seeking a rewarding career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Kirkby in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the local authority and understanding their challenges. Tailor your answers to show how your experience managing tenancy issues can help them maintain safe, well-managed communities.
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, share examples of how you've successfully dealt with anti-social behaviour or supported vulnerable tenants. This will highlight your problem-solving abilities.
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Housing Officer in Kirkby in Ashfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in tenancy and estate management. We want to see how your skills align with the key responsibilities listed in the job description.
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. We love seeing examples of how you've effectively communicated with tenants or external partners in the past.
Highlight Problem-Solving Experience:We’re looking for someone who can handle tricky situations, so don’t shy away from sharing specific examples of how you’ve tackled challenges in tenancy management or dealt with anti-social behaviour.
Keep It Professional Yet Personal:While we want a professional tone, let your personality shine through! A bit of warmth and authenticity can make your application stand out. Remember to apply through our website for the best chance!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management and housing legislation. Familiarise yourself with the specific issues that might arise in the Ashfield district, as well as the local authority's policies. This will show that you're not just interested in the role but also invested in the community you'll be serving.
✨Showcase Your Communication Skills
As a Housing Officer, strong communication is key. Prepare examples of how you've effectively communicated with tenants or resolved conflicts in the past. Think about times when you’ve had to negotiate or mediate, and be ready to discuss these experiences during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in previous roles related to tenancy and estate management. Highlight your problem-solving skills by explaining how you approached these situations and what the outcomes were. This will help illustrate your capability to handle the responsibilities of the job.
✨Engage with the Community
Since the role involves maintaining a visible presence on Council estates, think about how you can demonstrate your commitment to community engagement. Share any relevant experiences where you've worked closely with residents or external agencies, and express your enthusiasm for fostering a supportive environment for tenants.
