At a Glance
- Tasks: Provide top-notch admin and customer service support in a vibrant health centre.
- Company: Local authority focused on community health and well-being.
- Benefits: Gain valuable experience, flexible working, and a supportive team environment.
- Other info: 6-month contract with opportunities for professional growth and hybrid working.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Experience in admin or customer service; NVQ Level 2 preferred.
The predicted salary is between 24000 - 28000 € per year.
This is a 6-month contract role with a local authority, designed to provide high-quality administrative and customer service support within the Health Business Centre. The position serves as a central point of contact for children, young people, families, and partner agencies. It plays a crucial role in coordinating Health Visiting, School Nursing, and Children’s Centre services, ensuring efficient service delivery and accurate data management.
Responsibilities
- Act as the first point of contact, responding to telephone, email, and written inquiries.
- Provide information, advice, and signposting to appropriate services.
- Perform a range of administrative duties to support service teams.
- Maintain accurate records and input data in line with organizational standards.
- Prepare reports, data summaries, and service information as required.
- Utilize IT systems, databases, and digital tools effectively.
- Support performance monitoring and service delivery targets.
- Liaise with internal teams, external agencies, and partners.
- Assist in developing and improving administrative systems and processes.
Essential Experience Required
- Experience in an administrative or customer service role.
- Experience handling data entry and maintaining accurate records.
- Experience dealing with members of the public and varied stakeholders.
Essential Qualifications Required
- NVQ Level 2 (or equivalent) in Business Administration, Customer Service, or relevant field.
- Evidence of ongoing professional development.
- NVQ Level 3 (or equivalent) – desirable.
- Willingness to undertake further training.
Additional Information
- Working hours: 37 hours per week
- Working pattern: Mon-Fri
- Location: Community Health Business Centre, Ipswich, IP4 4ER
- Hybrid working: Thursdays and Fridays mandatory office attendance; additional office attendance may be required during onboarding/training.
- Length: 6 months
- Schedule: Bi-weekly
The role closes soon, apply ASAP.
Health Business Centre Advisor in Ipswich employer: Civic Recruitment Limited
Join our dedicated team at the Health Business Centre in Ipswich, where we prioritise high-quality service and support for children, young people, and families. As a local authority employer, we offer a collaborative work culture that values professional development and provides opportunities for growth within the community-focused health sector. Enjoy the benefits of a supportive environment with flexible hybrid working arrangements, ensuring a healthy work-life balance while making a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Health Business Centre Advisor in Ipswich
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Health Business Centre's services and how they support families and children. This will help you answer questions confidently during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the team. They might share tips that could give you an edge in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and data management. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Health Business Centre Advisor in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in administrative and customer service roles. We want to see how your skills match the specific responsibilities of the Health Business Centre Advisor position.
Showcase Your Communication Skills:Since this role involves being the first point of contact, it's essential to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you would interact with children, families, and partner agencies.
Highlight Your Data Management Experience:Mention any experience you have with data entry and maintaining accurate records. We’re looking for someone who can handle information efficiently, so be sure to provide examples of how you've done this in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Health Business Centre Advisor. Familiarise yourself with the key tasks like responding to inquiries and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with children, families, and partner agencies, be ready to share examples of your previous customer service experiences. Think about times when you successfully resolved issues or provided excellent support, as these stories will highlight your suitability for the position.
✨Prepare for Data Management Questions
Given the emphasis on data entry and record-keeping, brush up on your data management skills. Be prepared to discuss how you've handled data in past roles, including any specific software or systems you've used. This will reassure the interviewers that you can maintain accurate records and meet organisational standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges you might face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
