Civic Recruitment Limited is seeking an experienced Rent Account Officer to maximise income and reduce arrears across a council's temporary accommodation. You will manage rent accounts, support residents with benefits, and negotiate repayment plans while safeguarding tenancy sustainment.
The role requires proactive, customer-focused execution with strong negotiation skills and experience with Housing Benefit, Universal Credit Housing Costs and related welfare benefits. Hybrid working may apply.
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Hybrid Rent Income Officer | Arrears Recovery employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
