Civic Recruitment Limited is recruiting for a Housing Complaints Officer on a 6-month contract with a local authority. The role is hybrid with a typical 37-hour week, and includes acting as the single point of contact for complainants and managing Stage 1 housing complaints from receipt to resolution.
You will investigate matters impartially, gather evidence, and liaise with Housing Services teams to ensure timely, fair outcomes in line with relevant legislation and policy.
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Hybrid Housing Complaints Officer Advocate for Residents employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
