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- Tasks: Help prevent homelessness and support vulnerable clients with personalised housing plans.
- Company: Join a dedicated team within a Local Authority in Redbridge.
- Benefits: Hybrid working, competitive pay, and the chance to make a real difference.
- Why this job: Be a key player in tackling homelessness and improving lives in your community.
- Qualifications: Experience in housing advice and strong communication skills are essential.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
4 months contract with a Local Authority.
The Housing Solutions Officer will work within the Housing Solutions Team to prevent and relieve homelessness in Redbridge. The role involves providing professional housing advice, developing personalised housing plans, supporting vulnerable clients, and liaising with statutory, voluntary, and private sector organisations. The officer will assess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017, negotiate with landlords and providers, and ensure high-quality data recording for management and statutory reporting.
Key Duties/Accountabilities:
- Provide advice on housing options in the public and private sectors, including temporary accommodation, social housing, and private rental solutions.
- Prevent and relieve homelessness through early intervention and personalised housing plans.
- Assess housing needs in line with statutory duties (Housing Act 1996, Homelessness Reduction Act 2017, Care Act, Children Act).
- Negotiate with landlords, accommodation providers, and other stakeholders to secure housing solutions.
- Maintain accurate records and ensure data quality for reporting and audit purposes.
- Support vulnerable clients, including those with complex needs such as mental health, substance misuse, or family breakdown.
- Contribute to the development of service procedures and housing solutions initiatives.
- Participate in out-of-hours homelessness support rota as required.
Skills/Experience:
- Strong knowledge of homelessness legislation and housing law, including Housing Act 1996 Part VII, Homelessness Reduction Act 2017, landlord/tenant law, and case law.
- Experience providing housing advice and support to vulnerable clients.
- Excellent interpersonal, advocacy, negotiation, and communication skills.
- Ability to develop personalised housing plans and implement effective interventions.
- Experience managing casework, including complex situations and challenging customers.
- IT literate with experience of electronic case management systems.
- Ability to work independently, prioritise workloads, and meet deadlines.
- Knowledge of welfare benefits, social care, and housing support services.
- Collaborative team working and contribution to service improvement initiatives.
Hybrid working pattern with a minimum of 3 days on-site at hospitals and mental health facilities in Ilford. 36 hours per week, 16-week fixed-term contract.
Housing Solutions Officer employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Solutions Officers. Practice your responses, focusing on your experience with homelessness legislation and how you've supported vulnerable clients in the past.
✨Tip Number 3
Showcase your skills! Bring examples of your work, like personalised housing plans or successful negotiations with landlords, to demonstrate your expertise during interviews. This will help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Housing Solutions Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Solutions Officer role. Highlight your experience with homelessness legislation and your ability to support vulnerable clients, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to emphasise your interpersonal and negotiation skills in your application. We want to see how you can effectively communicate and advocate for clients, so share specific examples from your past experiences.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
✨Showcase Your Interpersonal Skills
As a Housing Solutions Officer, you'll be dealing with vulnerable clients. Prepare examples of how you've successfully communicated or advocated for someone in a challenging situation. This will highlight your empathy and negotiation skills.
✨Prepare Personalised Housing Plans
Think about how you would develop personalised housing plans for different scenarios. Be ready to discuss your approach to assessing needs and implementing effective interventions during the interview.
✨Demonstrate Data Management Skills
Since maintaining accurate records is crucial, be prepared to talk about your experience with electronic case management systems. Share specific examples of how you've ensured data quality in previous roles.
