Lambeth Council seeks a seasoned Housing Service Improvement Lead to spearhead a major enhancement programme within Housing Services. The role combines strategic and operational leadership to improve complaint management, customer satisfaction, regulatory adherence, and service efficiency.
Collaboration with senior housing leadership is required to drive improvement initiatives and governance in a London Borough setting.
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Housing Services Transformation Lead employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.