Homelessness Advisor (Housing)

Derby, United Kingdom | Posted on 02/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Homelessness Advisor – 3 Month Contract

Contract: 3 Month Contract

Hours: Full Time

Summary

We are seeking a dedicated Homelessness Advisor to join our dynamic Housing Operations team for a temporary three-month period. This role is pivotal in executing the Council's legal responsibilities concerning homelessness as outlined in Part VII of the Housing Act 1996. The successful candidate will provide top-tier housing advice, work on homelessness prevention, and offer support to individuals facing housing insecurity. This position is ideal for those with a background in housing options or homelessness who are committed to fostering positive outcomes and reducing homelessness.

Responsibilities

• Deliver in-person housing advice to individuals with housing challenges.
  




• Implement strategies to prevent and alleviate homelessness in accordance with current laws and best practices.
  




• Conduct thorough assessments of homelessness and housing needs.
  




• Create individualized housing plans based on specific client situations.
  




• Offer written guidance to clients experiencing housing issues.
  




• Maintain precise case records using housing management software.
  




• Negotiate with landlords and housing providers to achieve favorable housing solutions.
  




• Provide information and advice on:
  
  
  • Housing Options
    

  
  

  • Welfare Benefits
    

  
  

  • Housing Rights
    

  
  

  • Resettlement Support
    

  
  

  • Legal Housing Remedies
    

  
  




• Collaborate closely with both statutory and voluntary sector partners.
  




• Participate in multi-agency meetings and court proceedings as necessary.
  




• Contribute to service improvements and promote best practices within the team.
  




• Assist in preparing reports and case updates for senior management.
  




• Handle inquiries, complaints, and customer escalations efficiently.
  




• Fulfill safeguarding duties for children and vulnerable adults.
  

Requirements

Requirements:

• Proven experience in Housing Options, Homelessness, Housing Advice, or related services.
  




• Familiarity with homelessness legislation, particularly Part VII of the Housing Act 1996.
  




• Experience in conducting housing assessments and developing support plans.
  




• Ability to manage housing-related caseloads effectively.
  




• Strong customer service and communication skills.
  




• Competence in negotiating favorable housing outcomes.
  




• Excellent organizational and record-keeping abilities.
  




• Experience working with vulnerable populations.
  




• Capability to collaborate effectively with internal teams and external partners.
  




• Understanding of welfare benefits and housing support services.
  




• Experience with Local Authority homelessness services.
  




• Familiarity with the Homelessness Reduction Act for preventing and relieving homelessness.
  




• Experience attending court proceedings.
  




• Proficiency in using housing management and homelessness case management systems.
  

What's on Offer?

• Competitive hourly rate of £19.45 (Umbrella)
  




• Three-month contract
  




• Opportunity to work in a supportive and active Housing Operations team
  




• Diverse caseload focusing on homelessness prevention and housing solutions
  




• A rewarding role that supports vulnerable residents and enhances housing outcomes
  

This position is well-suited for individuals with experience as a Homelessness Officer, Housing Options Officer, Housing Advisor, Homelessness Prevention Officer, Housing Needs Officer, Housing Solutions Officer, or Temporary Accommodation Officer.