At a Glance
- Tasks: Support electoral registration and assist in delivering elections while ensuring compliance with legislation.
- Company: Local Authority committed to high-quality public service.
- Benefits: Competitive hourly rate, flexible working hours, and valuable experience in public administration.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Make a difference in your community by helping citizens engage in the democratic process.
- Qualifications: GCSEs in English and Maths, administrative experience, and a full UK driving licence.
The predicted salary is between 20.12 - 20.12 £ per hour.
3 months contract with a Local Authority.
Job Purpose
To support the effective administration of the Electoral Registration Service by accurately assessing and processing electoral registration applications, maintaining the Register of Electors, and assisting with the delivery of elections and the annual canvass. The postholder will ensure compliance with electoral legislation, statutory deadlines, and data protection requirements while providing a high-quality service to residents, elected members, and stakeholders.
Key Responsibilities
- Electoral Registration Administration
- Process Individual Electoral Registration (IER) applications in accordance with electoral legislation and statutory deadlines.
- Assess eligibility for registration, including age, nationality, residency status, and entitlement to register.
- Maintain and update elector and property records on the Electoral Management System accurately and efficiently.
- Scan, verify, and process electoral forms, including:
- Household Enquiry Forms (HEFs)
- Invitations to Register (ITRs)
- Change of Name forms
- Evidence requests and query forms
- Postal Vote applications
- Proxy Vote applications
- Postal Proxy Vote applications
- Undertake local data matching and evidence verification activities where applications cannot be automatically verified through Department for Work and Pensions (DWP) checks.
- Handle sensitive personal information, including National Insurance numbers, passport details, and driving licence information in accordance with GDPR and data protection regulations.
- Electoral Register Management
- Produce and distribute the Register of Electors and monthly updates to statutory recipients in the required formats.
- Maintain the accuracy and completeness of electoral records through regular data cleansing and validation exercises.
- Undertake data mining activities using Council Tax and other relevant datasets to identify and encourage eligible residents to register to vote.
- Elections and Annual Canvass
- Assist in the planning and delivery of local, regional, and national elections.
- Support the Annual Canvass process in accordance with statutory requirements.
- Conduct year-round doorstep canvassing visits to non-responding households and potential electors.
- Assist with the recruitment and administration of temporary election and canvass staff.
- Verify right-to-work documentation and ensure compliance with immigration legislation.
- Support the booking of polling and election venues and assist with associated administrative processes.
- Customer Service and Communication
- Respond to enquiries from members of the public, councillors, Members of Parliament, political parties, election agents, and council officers.
- Communicate effectively through face-to-face interactions, telephone, email, and written correspondence.
- Provide accurate advice on electoral registration, voting methods, and election processes.
- General Duties
- Contribute to the delivery of a high-quality, customer-focused electoral registration service.
- Promote the Council's values, behaviours, and "Here to Help" ethos.
- Undertake any other duties appropriate to the role as directed by management.
Experience
- Essential
- Experience of working in an administrative or data-processing environment.
- Experience of managing and maintaining accurate records and databases.
- Experience of handling confidential and sensitive information.
- Experience of dealing with customers and responding to enquiries professionally.
- Experience of working to strict deadlines and managing competing priorities.
- Desirable
- Experience of working within Electoral Services or a local government environment.
- Experience of using electoral management systems.
- Experience of data verification, validation, and compliance-related processes.
- Experience supporting elections, canvassing activities, or public sector projects.
Qualifications
- Essential
- Educated to GCSE level (or equivalent), including English and Mathematics.
- Full UK Driving Licence.
- Desirable
- Qualification in Business Administration, Public Administration, Local Government, or a related discipline.
- Electoral Administration Certificate or willingness to work towards a relevant professional qualification.
Knowledge & Skills
- Essential
- Knowledge of administrative processes and data management principles.
- Strong attention to detail and high levels of accuracy.
- Excellent organisational and time management skills.
- Good verbal and written communication skills.
- Ability to interpret legislation, procedures, and guidance.
- Proficiency in Microsoft Office applications and database systems.
- Ability to work independently and as part of a team.
- Commitment to maintaining confidentiality and data security.
- Desirable
- Knowledge of electoral registration legislation and electoral processes.
- Knowledge of local authority systems and procedures.
- Understanding of GDPR and information governance requirements.
Additional Information
- Location: Wallfields, Hertford, Hertfordshire, SG13 8EQ, United Kingdom
- Contract Type: Limited/Umbrella
- Rate: £20.12 per hour
- Hours: 37 hours per week
- Working Pattern: Monday to Friday (hours as required by service needs)
- Travel Requirement: Regular travel within the district for canvassing activities and election-related duties.
- Driving Requirement: Full UK Driving Licence essential.
- Reporting To: Assistant Director for Democracy, Elections and Information Governance (or nominated manager).
- Direct Reports: None.
- Duration: Subject to assignment and service requirements.
- Special Conditions: The postholder may be required to work evenings, weekends, and extended hours during elections, annual canvass periods, and other peak operational times.
- Data Protection: The role involves handling highly sensitive personal data and requires compliance with GDPR, electoral legislation, and Council information governance policies.
- Right to Work: Successful candidates will be required to provide evidence of their right to work in the UK in line with the Asylum and Immigration Act.
- Payment Schedule: Bi-weekly
- Start Date: Immediate start available
- Closing Date: Applications closing soon – early applications are encouraged
Electoral Services Assistant in Hatfield employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Electoral Services Assistant in Hatfield
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Electoral Services Assistant in Hatfield
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Civic Recruitment Limited
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Civic Recruitment Limited.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Civic Recruitment Limited that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
