At a Glance
- Tasks: Support the Compliance Team in ensuring safety across 8,900 properties.
- Company: Harlow Council, dedicated to community safety and compliance.
- Benefits: £150 per day, bi-weekly pay, and a long-term contract.
- Other info: Opportunity for career advancement in a supportive team environment.
- Why this job: Gain valuable experience in housing compliance and data management.
- Qualifications: Proficient in Excel, strong attention to detail, and excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Harlow Council is in search of a dedicated Technical Support Officer to enhance its Compliance Team, playing a pivotal role in ensuring statutory safety compliance across a housing portfolio exceeding 8,900 properties. This position is ideal for individuals with a strong foundation in data management, systems, reporting, administration, and Excel, who are eager to gain experience in housing compliance, safety management, and operational support. Collaborating with compliance experts, you will contribute to essential safety programmes, including Gas, Electrical, Fire Safety, Asbestos, Water Hygiene, and Lift Safety.
Responsibilities:
- Deliver technical, business, and administrative assistance to the Compliance Team.
- Organize appointments and facilitate the execution of compliance programmes.
- Oversee compliance systems, alerts, and shared inboxes.
- Keep precise records, certificates, and compliance documentation.
- Manage inquiries from residents, contractors, and internal stakeholders.
- Support initiatives for data cleansing, validation, and quality enhancement.
- Collect, analyze, and manage information across various systems.
- Generate reports and performance data using Microsoft Office and Excel.
- Assist in compliance-related projects and system enhancements.
- Ensure compliance records are accurate, current, and ready for audits.
Essential Requirements:
- Proficient in Excel and IT.
- Experience handling large datasets and information.
- Exceptional attention to detail and data accuracy.
- Strong administrative and organizational capabilities.
- Experience in maintaining databases and management systems.
- Excellent communication and customer service skills.
- Ability to prioritise tasks and adhere to deadlines.
- Quick learner of new systems and processes.
- Proactive and solution-oriented mindset.
Desirable:
- Experience in Housing, Compliance, Property Services, Asset Management, or Local Government.
- Background in supporting statutory compliance programmes.
- Experience in Data Analysis or Performance Reporting.
- Degree in Business, IT, Data Analytics, or a related field.
What's on Offer?
- £150.00 per day (Umbrella)
- 12-Month Contract
- Location: Harlow
- Office-Based 3 Days Per Week (Increasing to 4 Days)
- Bi-weekly Pay
- Opportunity to work within a specialized Housing Compliance Team.
- Valuable exposure to housing safety compliance, data management, reporting, and systems improvement.
- Long-term contract with potential for career advancement.
This role is suitable for individuals with experience as a Technical Support Officer, Compliance Administrator, Data Analyst, Housing Compliance Officer, Asset Management Administrator, Performance Officer, Business Support Officer, or Compliance Coordinator.
Technical Support (Compliance) in Harlow employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support (Compliance) in Harlow
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Civic Recruitment Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Technical Support (Compliance) in Harlow
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Civic Recruitment Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Civic Recruitment Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Civic Recruitment Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
