6 Month Contract With A Local Authority
Job Purpose
To support the maintenance, development, configuration, and optimisation of the Council's enterprise systems, with a primary focus on iTrent and Business Objects. Working within a multi-disciplinary Digital team, the postholder will ensure system security, improve business processes, provide technical support, and deliver high-quality reporting and data analysis to support organisational objectives.
Key Responsibilities
- Support the maintenance, configuration, development, and optimisation of iTrent and associated enterprise systems.
- Create, develop, and schedule Business Objects reports of medium to high complexity.
- Perform data analysis, validation, and reconciliations using Business Objects, Microsoft Excel, and Google Sheets.
- Provide high-quality user support through the Halo CRM system, resolving system issues and ensuring service standards are maintained.
- Assist with system upgrades, testing, configuration changes, and ongoing system improvements.
- Work collaboratively with internal teams and external software vendors to improve integration and streamline HR and business processes.
- Maintain system security, data integrity, and compliance with organisational policies and procedures.
- Support Senior Digital Analysts with system administration and continuous improvement initiatives.
Requirements
Essential
- Proven experience supporting, configuring, and developing iTrent software.
- Strong experience creating and maintaining Business Objects reports of medium to high complexity.
- Advanced proficiency in Microsoft Excel and/or Google Sheets, including data analysis and reconciliation.
- Experience working within multi-disciplinary teams and collaborating effectively with internal stakeholders and external software vendors.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Ability to manage competing priorities and deliver high-quality work within agreed timescales.
- Excellent communication and customer service skills.
Additional Information
- Location: London Borough of Hackney (Hybrid)
- Hours: Full time
- Pay: Bi-Weekly
