At a Glance
- Tasks: Manage customer complaints and inquiries while driving service improvements.
- Company: Civic Recruitment Limited, a local authority in Greenwich.
- Benefits: Gain valuable experience in public service and project management.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Make a real difference in community services and enhance your problem-solving skills.
- Qualifications: Strong communication skills and experience in handling complaints.
The predicted salary is between 28350 - 34650 £ per year.
Civic Recruitment Limited in Greenwich, United Kingdom, is recruiting for a 2-month contract with a local authority. The role focuses on managing customer complaints, inquiries from members and MPs, and handling statutory requests such as FOI, EIR, and Data Protection requests under an umbrella arrangement.
You will drive service improvements, support project work for the Community Services Directorate, and oversee responses to MPs and Ombudsman inquiries, ensuring alignment with corporate standards.
Complaints & Service Improvement Lead - 2-Month Contract in Greenwich employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
