Civic Recruitment Limited is seeking a Customer Service Assistant to provide efficient, professional frontline support for local council customers in Ormskirk, Lancashire.
The role covers face-to-face, telephone and electronic queries, delivering services from the Contact Centre and Service Points, and signposting to internal departments and external agencies where needed. DBS checks apply and the role is office-based.
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Frontline Council Customer Service Advisor employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
