Revenues and Benefits Systems Officer in Esher

Revenues and Benefits Systems Officer in Esher

Esher Full-Time No working from home possible
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3-month contract role with a local authority

Summary

  • This 3-month contract role with a local authority is crucial for supporting the maintenance, development, and continuous improvement of the Councilâ s Revenues and Benefits system. The position ensures system accuracy, efficiency, and compliance by collaborating closely with operational teams, IT, and external suppliers.

Responsibilities

  • Support the maintenance, configuration, and development of the Councilâ s Revenues and Benefits system (Academy).
  • Assist the Systems Manager in delivering a high-quality service that meets statutory and legal requirements.
  • Provide expert system support and advice to internal teams on functionality, reporting, and system updates.
  • Maintain system accuracy by managing data updates and ensuring timely production of reports.
  • Support the testing and implementation of system upgrades, releases, and improvements.
  • Troubleshoot and resolve day-to-day system issues.
  • Produce ad hoc reports, data analysis, and system updates as required.

Essential Experience Required

  • Significant experience in Benefits assessment (e.g., Housing Benefit / Council Tax Reduction or equivalent).
  • Strong understanding of Benefits legislation, processes, and workflows.
  • Experience working with financial data and reporting.
  • Strong Excel skills (including lookups, pivot tables, and data manipulation).

Essential Qualifications Required

  • Good general education (GCSE or equivalent), including strong literacy and numeracy skills.
  • Relevant professional training or experience in Benefits systems or administration is desirable.

Additional Information

  • Working hours: 36 hours per week.
  • Officeâ based (review possible part home working after initial month)
  • Location: High Street, Esher, Surrey, KT10 9SD, United Kingdom.
  • DBS check required.
  • We work on a bi-weekly schedule.
The role closes on 8th June 2026, apply ASAP.

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Contact Details:

Civic Recruitment Limited Recruitment Team