At a Glance
- Tasks: Transport residents safely and deliver meals, ensuring excellent customer service.
- Company: Local Authority focused on community support and wellbeing.
- Benefits: Competitive pay, full training provided, and flexible working hours.
- Other info: Immediate start available; perfect for those passionate about helping others.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full UK Driving Licence and experience in customer service or community support.
The predicted salary is between 17.41 - 17.41 £ per hour.
2 months contract with a Local Authority.
Job Purpose
To support the delivery of community-based services by providing safe, reliable, and person-centred transport for residents through the Transport from Home Service and by delivering meals through the Meals at Home Service. The role is essential in ensuring residents receive timely support, maintain independence, and access services that enhance their wellbeing. The post holder will act as a key point of contact for service users, promoting dignity, respect, and excellent customer service at all times.
Key Responsibilities
- Transport Services
- Safely transport residents to and from designated locations using accessible vehicles.
- Assist passengers with boarding, disembarking, and securing mobility equipment where required.
- Conduct vehicle safety checks before and after use and report any defects promptly.
- Ensure all journeys are completed safely, efficiently, and in accordance with service schedules.
- Maintain accurate transport records and comply with relevant transport regulations.
- Meals at Home Service
- Deliver meals to residents in a timely and professional manner.
- Ensure food is transported and delivered in accordance with health and safety and food hygiene standards.
- Report any concerns regarding service users' wellbeing, welfare, or safeguarding issues to the appropriate manager.
- Customer Support
- Build positive relationships with residents, families, carers, and colleagues.
- Provide a person-centred service that respects individual needs, preferences, and dignity.
- Offer support and reassurance to vulnerable residents while maintaining professional boundaries.
- Act as an ambassador for the service, providing excellent customer care at all times.
- General Duties
- Work independently and as part of a team to ensure the effective delivery of services.
- Manage daily schedules and workloads efficiently to meet service demands.
- Attend mandatory training and development activities.
- Comply with organisational policies, including safeguarding, health and safety, data protection, and equality and diversity requirements.
- Undertake any other duties appropriate to the role.
Experience
Essential
- Experience working within community support, social care, customer service, or similar public-facing services.
- Experience driving vehicles in a professional capacity.
- Experience providing support to vulnerable adults, older people, or individuals with additional needs.
- Demonstrable ability to work independently and manage time effectively.
Desirable
- Experience operating accessible or wheelchair-accessible vehicles.
- Experience within transport, domiciliary care, community services, or meal delivery services.
- Experience completing basic records and administrative documentation.
Qualifications and Skills
Essential
- Full UK Driving Licence with entitlement to drive vehicles up to D1 category (or willingness/ability to meet licensing requirements where applicable).
- Good literacy and numeracy skills.
- Strong communication and interpersonal skills.
- Ability to work flexibly and respond to changing service needs.
- Understanding of customer care and person-centred service delivery.
Desirable
- First Aid qualification.
- Safeguarding Adults training.
- Food Hygiene Certificate.
- Relevant qualification in Health and Social Care, Community Support, or a related field.
Personal Attributes
- Caring, compassionate, and professional approach.
- Reliable, punctual, and highly organised.
- Ability to remain calm under pressure and solve problems effectively.
- Commitment to promoting independence, dignity, and wellbeing for residents.
- Positive team player with a strong customer-focused attitude.
Additional Information
- Location: Blenheim Road, Epsom, Surrey, KT19 9DL, United Kingdom
- Hours: 36 hours per week
- Rate of Pay: Limited/Umbrella - £17.41 per hour
- Contract Type: Temporary/Agency (Limited Company or Umbrella basis)
- Training: Full training will be provided
- Driving Requirement: Full UK Driving Licence with D1 entitlement required
- Working Environment: Community-based role involving resident transport services and home meal deliveries.
- Payment: Bi-weekly payment schedule
- Start Date: Immediate start available
- Closing Date: soon (early applications encouraged)
Driver Operative ( Community Services) in Epsom employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Operative ( Community Services) in Epsom
✨Get Your Hands Dirty
In transportation and logistics, hands-on experience is golden. If you're looking for a temporary position, don't just sit back; consider volunteering at local logistics companies or joining community transport initiatives. It’s a great way to gain industry insight and showcase your commitment!
✨Tap into Seasonal Hiring
Temporary roles in logistics often peak during busy seasons, like holidays or sales events. Keep an eye out for those hiring windows and brush up on your local networks. Joining industry groups on social media or attending local job fairs can be your golden ticket to snagging a role!
✨Show You’re Flexibly Awesome
Temporary roles often require quick adaptability, so make sure you highlight your flexibility and problem-solving skills in every discussion. When chatting with recruiters or at interviews, be ready to give examples of how you’ve quickly adjusted in past roles—this will help you stand out among other candidates.
✨Hit Us Up Directly!
Don't forget to apply through our website directly to see the freshest temporary opportunities available at Civic Recruitment Limited! It’s always a good idea to follow up after submitting your application, just to show you’re keen on joining the team.
We think you need these skills to ace Driver Operative ( Community Services) in Epsom
Some tips for your application 🫡
Highlight Relevant Experience:When applying for a temporary role in transportation and logistics, it’s crucial to emphasise any previous experience in this field. Whether you've worked as a warehouse operative or in a delivery role, make sure you showcase those skills and experiences that will help you hit the ground running right away!
Focus on Flexibility and Availability:Since this is a temporary position, your availability and flexibility are key. In your cover letter, be clear about when you can start and any scheduling flexibility you might have. Employers love candidates who can jump in without a hitch, so show off that readiness!
Include Relevant Certifications:If you have any certificates related to logistics, like forklift licenses or health and safety training, don’t leave them out! These certifications can give you an edge, showing that you’re not just capable but also qualified for the job. Mention these in your CV to catch the hiring manager’s eye!
Tailor Your CV to Logistics Jargon:When crafting your CV, use industry-specific terms and jargon that reflect your understanding of transportation and logistics. Whether it’s ‘supply chain management’ or ‘route optimisation’, sprinkle these phrases throughout your CV and cover letter. This shows that you’re not just applying at random, but that you know the industry well!
How to prepare for a job interview at Civic Recruitment Limited
✨Show Off Your Problem-Solving Skills
In the transportation and logistics field, demonstrating your knack for problem-solving can really set you apart. Be ready to talk about specific challenges you’ve faced in past roles or during your studies, especially those involving route planning or supply chain issues, and how you tackled them.
✨Get Familiar with Key Tools
This role will likely involve using industry-specific tools like SAP or Microsoft Excel for logistics management. Brush up on these tools before your interview and be ready to discuss how you've used them in the past – or how you'd approach using them if you're not familiar yet!
✨Highlight Your Adaptability
Since this position is temporary, companies are keen on finding someone who can hit the ground running. Share examples from previous roles or projects where you quickly adapted to new processes or worked under tight deadlines to show that you can thrive in a dynamic environment.
✨Understand Key Regulations
In the transportation and logistics sector, regulations play a huge role. Familiarising yourself with relevant laws and compliance standards can give you an edge. If you can drop in some specifics about how these impact logistics operations, it’ll show you're serious about the industry and that you can handle the responsibilities of the role with confidence.
