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- Tasks: Lead and transform the Brokerage Service for high-quality social care delivery.
- Company: Local authority focused on improving community care services.
- Benefits: Competitive pay, professional development, and impactful work in social care.
- Other info: Opportunity to lead a dynamic team and shape future care strategies.
- Why this job: Make a real difference in people's lives while driving service improvements.
- Qualifications: Degree-level education and significant experience in social care brokerage.
The predicted salary is between 50000 - 60000 £ per year.
3 Month Contract With A Local Authority
Job Purpose
To lead and manage the Brokerage Service, ensuring the effective commissioning and delivery of high-quality, person-centred social care services. The role is responsible for matching individuals with appropriate care and support, achieving value for money, and driving continuous service improvement. This position will play a pivotal role in the transformation of the brokerage function, leading operational change across processes, systems, structure, and governance to improve efficiency, performance, and outcomes for residents.
Key Responsibilities
- Lead the delivery of a high-performing brokerage service, ensuring individuals are matched with appropriate care packages that promote independence and positive outcomes.
- Drive the transformation programme for brokerage, implementing improvements to systems, processes, governance, and service design.
- Oversee the commissioning and ongoing management of care placements and packages, ensuring quality and value for money.
- Maintain tight financial control of commissioned spend, identifying savings and efficiencies while maintaining service quality.
- Lead complex negotiations with providers to secure cost-effective and high-quality services.
- Develop and manage relationships with providers, partners, stakeholders, and senior leaders, including handling politically sensitive matters.
- Oversee market intelligence gathering and analysis to inform commissioning strategies and decision-making.
- Monitor service performance, identify improvement opportunities, and implement changes to enhance delivery.
- Ensure compliance with all relevant legislation, safeguarding requirements, and council policies.
- Manage risks effectively, ensuring appropriate governance and escalation processes are in place.
- Lead, motivate, and develop a multidisciplinary team, ensuring high performance and continuous professional development.
- Contribute to wider strategic planning, policy development, and the council’s social care objectives.
- Ensure excellent customer service, responding effectively to complaints, feedback, and enquiries.
- Promote collaborative working across services and with external partners to deliver integrated care solutions.
Requirements
- Degree-level education or equivalent experience.
- Significant experience in social care brokerage, commissioning, or a related field.
- Proven track record of leading complex transformation programmes and business change initiatives.
- Strong understanding of health and social care systems, including the needs of older people, young people, and individuals with disabilities.
- Extensive experience in contract management, procurement, and supplier relationship management.
- Demonstrable success in negotiating high-value, complex agreements.
- Strong financial management skills, including budget control and delivering cost efficiencies.
- Experience managing teams, including performance management, development, and workforce planning.
- Ability to manage competing priorities and deliver outcomes under pressure.
- Strong analytical skills with experience in data management, reporting, and performance monitoring.
- Excellent communication, influencing, and stakeholder management skills, including working with senior leaders and elected members.
- In-depth knowledge of safeguarding, relevant legislation, and quality assurance frameworks.
- High level of IT proficiency, including case management and financial systems.
- Commitment to equality, diversity, and inclusion.
Head of Brokerage in Epping employer: Civic Recruitment Limited
Contact Detail:
Civic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Brokerage in Epping
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in social care brokerage. Show us you’re not just a candidate, but someone who’s genuinely passionate about transforming services and improving outcomes for residents.
✨Tip Number 3
Practice your negotiation skills! As a Head of Brokerage, you’ll need to lead complex negotiations with providers. Role-play scenarios with friends or mentors to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly helps us get to know you better. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Head of Brokerage in Epping
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social care brokerage and transformation programmes. We want to see how your skills match the key responsibilities outlined in the job description.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you've led successful projects or improved services in your previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Civic Recruitment Limited
✨Know Your Brokerage Inside Out
Before the interview, make sure you thoroughly understand the brokerage service and its role in social care. Familiarise yourself with current trends, challenges, and best practices in the field. This will not only help you answer questions confidently but also demonstrate your genuine interest in the position.
✨Showcase Your Transformation Experience
Be prepared to discuss specific examples of how you've led transformation programmes in the past. Highlight your approach to implementing changes in processes and systems, and how these improvements have positively impacted service delivery. Use metrics or outcomes to back up your claims.
✨Master the Art of Negotiation
Since the role involves complex negotiations with providers, come ready to share your negotiation successes. Discuss strategies you've used to secure cost-effective services while maintaining quality. This will show that you have the skills needed to handle high-stakes discussions effectively.
✨Build Relationships Like a Pro
Emphasise your experience in developing and managing relationships with various stakeholders. Be ready to talk about how you've navigated politically sensitive matters and collaborated with senior leaders. This will highlight your ability to work within a complex organisational structure and drive positive outcomes.