At a Glance
- Tasks: Support housing services by managing temporary accommodations and providing excellent customer service.
- Company: Join a vibrant Housing Service with a focus on community support.
- Benefits: Bi-weekly pay and a dynamic work environment for personal growth.
- Other info: Perfect for those looking to kickstart their career in the housing sector.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing administration or customer service is a plus.
The predicted salary is between 21150 - 25850 £ per year.
We are seeking a Housing Access Assistant to join our dynamic Market Management Service for a short-term contract. This role is pivotal in providing administrative, financial, and performance support in a fast-paced environment. You will be instrumental in managing temporary accommodations, overseeing procurement, handling voids and repairs, and delivering exceptional customer service to residents, contractors, and stakeholders. Your efforts will ensure precise data management and performance monitoring.
Responsibilities
- Deliver comprehensive administrative and technical support to the Market Management team.
- Assist in managing temporary accommodations, voids, repairs, and procurement processes.
- Track service performance against KPIs and generate detailed reports.
- Compile, analyse, and maintain performance and management data.
- Handle inquiries and serve as a primary contact for customers and stakeholders.
- Support financial operations, including invoice processing.
- Ensure accurate data entry and maintenance across housing management systems.
- Aid in compliance, monitoring, and reporting tasks.
- Maintain precise records and documentation.
- Provide a professional and customer-oriented service consistently.
Requirements
- Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
- Proficient administrative and data entry skills.
- Familiarity with databases and case management systems.
- Experience in generating performance reports and management information.
- Strong customer service and communication abilities.
- Excellent organizational skills with the capability to handle multiple priorities.
- Keen attention to detail and accuracy.
- Proficiency in Microsoft Office, particularly Excel.
- Experience in Local Authority or Housing Sector.
- Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
- Background in finance or invoice processing support.
- Experience with housing management systems.
What's on Offer?
- 2 Month Contract
- Location: Enfield
- Bi-weekly Pay
- Opportunity to be part of a vibrant Housing Service, supporting temporary accommodation and market management functions.
- Ideal for candidates with experience in housing administration, business support, customer service, or performance monitoring.
- This role is suitable for individuals with experience as a Housing Assistant, Housing Access Assistant, Housing Administrator, Business Support Officer, Temporary Accommodation Assistant, Housing Services Officer, Market Management Assistant, or Administrative Officer.
Housing Access Assistant in Enfield employer: Civic Recruitment Limited
Civic Recruitment Limited is an excellent employer, offering a dynamic work environment where strategic leadership in the Special Educational Needs service can truly make a difference in children's lives. With a strong focus on collaboration and professional development, employees are encouraged to grow their skills while contributing to meaningful outcomes in the Bromley community. The supportive culture and commitment to high-quality services make this an attractive opportunity for those looking to lead impactful change.
