Civic Recruitment Limited is currently seeking a Customer Service Assistant to join the Local Authority team in Flint. You will handle enquiries, complaints, and service requests across telephone, email, and in-person reception, aiming for first-contact resolution and accurate information delivery.
Working 37 hours per week at Flint House, the role requires GCSEs including English or Welsh and Maths, good IT skills, and a strong customer focus. Welsh language ability is essential for this post.
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Customer Service Advisor – Local Authority employer: Civic Recruitment Limited
Civic Recruitment Limited is an exceptional employer that prioritises meaningful impact in the community, particularly for children and families. With a strong commitment to professional development and a collaborative work culture, employees are empowered to drive positive change while enjoying the benefits of flexible working arrangements and a supportive team environment in Ipswich. This role offers a unique opportunity to lead significant projects that align with national reforms, making a real difference in the lives of those served.
